Experience

Gnocchi Gnocchi Brothers

• Australia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jun 2021 - Present



Guzman y Gomez Mexican Kitchen

• Australia
• Food and Beverage Services
• 700 & Above Employee

• Multi Store Restaurant Manager

  • Sep 2019 - Jun 2021

  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. • Recruited and hired employees offering talent, charisma and experience to restaurant team. • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas. • Supervised all areas of restaurant to keep it clean and well-maintained. • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring stock levels • Mentored staff in expectations and parameters of kitchen goals and daily work. • Verified proper portion sizes and consistently attained high food quality standards. • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety. • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition. • Scheduled and received food and beverage deliveries, adhering to food cost and budget.



Hungry Jack's® Pty Ltd

• Australia
• Food & Beverages
• 1 - 100 Employee

• Restaurant Manager

  • Nov 2016 - Sep 2019

  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring stock levels • Enforced company policies and procedures to strengthen operational standards across store • Coached and mentored employees by delivering training, guidance and performance monitoring • Produced monthly sales and performance reports, supporting operational planning and strategic decision making • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty • Collaborated with store manager to develop strategies for achieving sales and profit goals • Maintained a portfolio managing all store expenditure of maintenance and repairs • Created and maintained spreadsheets and developed administrative and logistical reports



The Yellow Company Pty Ltd

• Senior Sales Assistant

  • Jan 2017 - Dec 2017

  • Met incoming customers, learned about personal preferences, needs and budget, and provided information about available products • Reached out to customers after completed sales to assess product satisfaction and pursue upsell opportunities • Received and submitted cash, check and card payments for purchased merchandise • Met incoming customers, learned about personal preferences, needs and budget, and provided information about available products • Reached out to customers after completed sales to assess product satisfaction and pursue upsell opportunities • Received and submitted cash, check and card payments for purchased merchandise