Jasmin Theofilis

Store Director at Beauté Star
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Contact Information
us****@****om
(386) 825-5501
Location
Laval, Quebec, Canada, CA
Languages
  • English Full professional proficiency
  • French Full professional proficiency
  • Greek Native or bilingual proficiency

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Credentials

  • Hair Loss Product Specialist
    Bosley Professional Strength
    Aug, 2021
    - Nov, 2024
  • Permanent Color Technician
    PRAVANA
    May, 2021
    - Nov, 2024
  • Product Knowledge
    Design.ME Hair
    Oct, 2020
    - Nov, 2024
  • Ascent Retail Leadership Program
    Icebreaker
    Mar, 2020
    - Nov, 2024
  • Fundamentals of Retail Selling
    RedSeed
    Nov, 2019
    - Nov, 2024
  • Retail Management Certification
    RedSeed
    Nov, 2019
    - Nov, 2024
  • Fierce Feedback - Coaching Training
    Collega
    May, 2018
    - Nov, 2024
  • ACE - Certified Educator Training
    Collega
    Oct, 2017
    - Nov, 2024
  • Make-up Application
    Collega
    Aug, 2017
    - Nov, 2024
  • Bronze Level Competition Judge
    Allied Beauty Association
    Mar, 2012
    - Nov, 2024

Experience

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Store Director
      • Sep 2020 - Present

      - Top performing store for Q1 of 2023 - Winner of Méritas for top performing store of 2022-2023 - Calculation of Monthly KPIs to achieve sales objectives - Successful in leading my team to consistently achieve increases in all KPIs. - B2B and DTC - Merchandising products to maximize sales opportunities - Team building/coaching - Top performing store for Q1 of 2023 - Winner of Méritas for top performing store of 2022-2023 - Calculation of Monthly KPIs to achieve sales objectives - Successful in leading my team to consistently achieve increases in all KPIs. - B2B and DTC - Merchandising products to maximize sales opportunities - Team building/coaching

    • New Zealand
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • MIT
      • Sep 2019 - Sep 2020

      - Team coaching and store operational duties. - Selling on the floor and directly assisting in attaining store objectives. (Attaining 40-80% over LY) - Team coaching and store operational duties. - Selling on the floor and directly assisting in attaining store objectives. (Attaining 40-80% over LY)

    • Canada
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Manager of Guest Experience
      • Oct 2018 - Jun 2019

      - Responsible for driving the team to achieve the location performance targets and KPI’s. - Coaching team members to deliver an effective and natural approach to sales, aligned to our brand. - Creating monthly Net Promoter Score (NPS) Reports. - Implementing plans of action to increase sales and productivity. - Visual Merchandising. - Scored 100% on anonymous employee survey for employee engagement and staff support. - Responsible for driving the team to achieve the location performance targets and KPI’s. - Coaching team members to deliver an effective and natural approach to sales, aligned to our brand. - Creating monthly Net Promoter Score (NPS) Reports. - Implementing plans of action to increase sales and productivity. - Visual Merchandising. - Scored 100% on anonymous employee survey for employee engagement and staff support.

    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Store Manager
      • Jul 2017 - Oct 2018

      - Consistently scoring 100% and over in service excellence based on secret shopper evaluations- Coaching and managing of staff; driving KPI metrics- Performing all essential duties necessary for efficient Store Operation (shipping, payroll, receiving and verification of merchandise, cash duties, inventory etc)- Teaching staff make-up application, hair styling and skin care protocols and techniques- Proficient in POS system, Shortcuts, Microsoft Word, Excel, Outlook, SharePoint - Strong leadership and ability to motivate staff and teaching through company cultures- Consistently leading by example by delivering high-value, high-touch experiences to every guest such as facials, hair touch-ups and make-up touch-ups- Visual Merchandising Show less

    • Assistant Manager
      • Sep 2016 - Jul 2017

      - Based on my performance and being able to increase sales by 5%, I was promoted to Store Manager in under a year’s time.

    • Canada
    • Non-profit Organizations
    • Allied Beauty Association Judge
      • Mar 2012 - Nov 2016

      - Attending seminars in Quebec and across Canada - Keeping up to date with the top trends in the hair and make-up industries - Evaluating competitors during hair styling and make-up application competitions - Attending seminars in Quebec and across Canada - Keeping up to date with the top trends in the hair and make-up industries - Evaluating competitors during hair styling and make-up application competitions

    • Master Hair Stylist & Educator
      • Dec 2004 - Sep 2016

      - Established a loyal clientele and pre-booked 6-8 weeks in advance - Product recommendations and Sales for at-home care - Educating staff according to the Emploi Quebec Compagnon Hairdressing protocols - Teaching hair cutting and styling techniques to future talent - Established a loyal clientele and pre-booked 6-8 weeks in advance - Product recommendations and Sales for at-home care - Educating staff according to the Emploi Quebec Compagnon Hairdressing protocols - Teaching hair cutting and styling techniques to future talent

    • Artistic Director
      • Dec 2001 - Oct 2004

      - Responsible for the on-boarding and training of staff - Attending various hair shows - Product inventory & ordering - Responsible for the on-boarding and training of staff - Attending various hair shows - Product inventory & ordering

Education

  • Collège Inter-Dec, Montréal
    DEP, Hair Styling/Stylist and Hair Design
    1999 - 2000
  • Laval Catholic High School
    High School Diploma
    1996 - 1999

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