Experience

Nature Conservation Management (NACOM)

• Bangladesh
• Non-profit Organizations
• 1 - 100 Employee

• Computer Operator & Graphic Design Assistant

  • Oct 2021 - Present



Full Fashion Handicrafts

• Account Manager

  • Jun 2021 - Present



Education And Development Foundation-Educo

• IT OFFICER

  • Jun 2009 - Apr 2020

  - Full Responsible person of IT Sector's for Office and Projects- Managed the Internal / External network (DNS & File/printer/network shearing system). - Maintenance, Troubleshooting, Repaired all IT systems and materials.- Preparing IT related budget, procurements procedure and quotations collection, purchasing and receiving IT materials.- Prepared schedule / module and conducted IT training for the staffs and students.- Preserved all types of IT related documents (Soft / Hard copy).- Data/information collection, processing, analyzing, preserving and presentation (Using advance excel, PowerPoint)- Played as an officer’s role of school monitoring and evaluations.* Additional ResponsibilitiesGaining experiences by working with HR Department, Account and Administrative Department, Procurements Department, Education Department.



Perfect Computer Training Center & Digital Studio

• COMPUTER INSTRUCTOR

  • Jan 2009 - Jun 2009

  - Set up computers and networking systems and delivered step-by-step instructions on basic use.- Planned and implemented curriculum to teach up-to-date technology to [Number] students.- Facilitated computer lab of [30] people from [Basic] to [Advance] computer use and designed appropriate and specialized lesson plans.- Designed classes on [MS Office, Graphics Design, and Hardware-Software] for [Beginner & Advanced] students.- Increased customer satisfaction by resolving [product or service] issues.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Worked flexible hours; night, weekend, and holiday shifts. - Worked with [various] customers to understand needs and provide excellent service.- Served customers in a friendly, efficient manner following outlined steps of service.



Bangladesh Election Commission

• COMPUTER OPERATOR

  • Oct 2006 - Jun 2008

  - Cross-checked data backups to verify integrity and consistency of duplication measures and storage protocols.- Generated reports covering details about data, system operation and error monitoring.- Changed and replaced backup tapes regularly and performed detailed server backups.- Complied with data entry quotients to support time-sensitive project input milestones.- Operated within various database environments, including [City, Slum] and [Rural] while applying widely-accepted best practices for each.- Documented database and mainframe storage discrepancies, referring all discovered issues to [Computer Operator] for remediation.- Maintained spreadsheets of [Type] data across multiple systems while preserving exceptional data accuracy.- Assisted computer users with technical issues remotely and at workstations.



Impact Foundation Bangladesh

• MAINTENANCE TECHNICIAN

  • Jul 2005 - Jun 2007

  - Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.- Reduced opportunities for theft and trespassers by securing all entrances and exits.- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.- Reviewed technical documentation to complete equipment maintenance and repair.- Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.- Performed electrical and mechanical repairs of production equipment, minimizing downtime [100] %.- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by [100] %.- Studied system requirements to order components and parts and perform acceptance tests.- Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.- Maintained [Electrical] and [Machineries] equipment by troubleshooting breakdowns and performing preventive maintenance.