James Johnson
Customer Success Manager at SEVENROOMS- Claim this Profile
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Bio
Alex Worker
JJ helped grow and manage Buena Onda and Hatchery locations as part of our founding team in Beijing. He’s got great people management skills and has a real passion for food and hospitality. JJ’s genuineness and charm will be missed by the team, his customers and our Hatchery community in Beijing.
Alex Worker
JJ helped grow and manage Buena Onda and Hatchery locations as part of our founding team in Beijing. He’s got great people management skills and has a real passion for food and hospitality. JJ’s genuineness and charm will be missed by the team, his customers and our Hatchery community in Beijing.
Alex Worker
JJ helped grow and manage Buena Onda and Hatchery locations as part of our founding team in Beijing. He’s got great people management skills and has a real passion for food and hospitality. JJ’s genuineness and charm will be missed by the team, his customers and our Hatchery community in Beijing.
Alex Worker
JJ helped grow and manage Buena Onda and Hatchery locations as part of our founding team in Beijing. He’s got great people management skills and has a real passion for food and hospitality. JJ’s genuineness and charm will be missed by the team, his customers and our Hatchery community in Beijing.
Experience
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SEVENROOMS
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United States
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Hospitality
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200 - 300 Employee
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Customer Success Manager
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Aug 2022 - Present
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Black Sheep Restaurants
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Hong Kong
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Hospitality
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100 - 200 Employee
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Business Development Manager
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Mar 2021 - Jun 2022
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General Manager
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Nov 2019 - Mar 2021
Multi-site general manager for Black Sheep Restaurants. Responsible for overseeing and managing the daily operations of the venues, building relationships, training new teams and mentoring young managers to ensure the businesses are performing to the highest standards.
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Restaurant Manager
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Jul 2018 - Nov 2019
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Assistant Manager
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Apr 2018 - Jul 2018
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Hatchery Incubator
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Beijing City, China
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Destination Manager
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Aug 2015 - Apr 2018
Founding member of Hatchery, China’s first culinary incubator, a platform dedicated to bringing the worlds flavours to china and helping entrepreneurs and established business test the local market before launching independently. Since 2016, Hatchery has successfully incubated more than 10 food concepts. - Responsible for financial and managerial accounts and systems including P&L, cash flow, weekly COGS analysis and store performance updates - Manage day to day operations of flagship incubator space, leading and supervising service standards - Oversee HR operations and staff management including hiring and onboarding, training and performance - Create and implement marketing strategies, promotions and content Awards received: Outstanding New Restaurant of the Year, 2016 – City Weekend Best Expat Start-Up in China, 2016 – TechNode Casual Dining of the Year, 2016 – That’s Beijing Creative Concept of the Year, 2017 – That’s Beijing Show less
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Edelman Smithfield
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United States
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Public Relations and Communications Services
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100 - 200 Employee
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Account Executive
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Sep 2013 - Aug 2015
Former Account Executive at Smithfield Consultants, a leading financial and corporate PR agency. • Worked across the financial and corporate PR teams to assist clients with long term corporate communications plans, short term specialised projects, and effective communication of financial activity, including M&A and restructuring • Clients worked with in the past include CFA UK, JLT, Brookfield, WS Atkins, comparethemarket.com, Stagecoach and Duff & Phelps Former Account Executive at Smithfield Consultants, a leading financial and corporate PR agency. • Worked across the financial and corporate PR teams to assist clients with long term corporate communications plans, short term specialised projects, and effective communication of financial activity, including M&A and restructuring • Clients worked with in the past include CFA UK, JLT, Brookfield, WS Atkins, comparethemarket.com, Stagecoach and Duff & Phelps
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LSE Tennis Club
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London, United Kingdom
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President
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Apr 2012 - Jun 2013
Accountable for the overall management and development of the club: • Increasing membership, revenue, funding, sponsorship; securing training facilities and coaches • Responsible for the conception of a successful partnership with an external tennis club • Promotion to Premier Division for the first time in LSE history Accountable for the overall management and development of the club: • Increasing membership, revenue, funding, sponsorship; securing training facilities and coaches • Responsible for the conception of a successful partnership with an external tennis club • Promotion to Premier Division for the first time in LSE history
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Amadeus
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Spain
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IT Services and IT Consulting
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700 & Above Employee
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Intern
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Aug 2012 - Sep 2012
Intern for the Finance Department at Amadeus Gulf, Etihad Airways' Joint Venture partner. Undertook a fixed asset reconciliation culminating in a report summarising which assets need to be written off. Created a dashboard showing key financials to be presented to both Amadeus IT head office and Etihad’s Finance Department. Intern for the Finance Department at Amadeus Gulf, Etihad Airways' Joint Venture partner. Undertook a fixed asset reconciliation culminating in a report summarising which assets need to be written off. Created a dashboard showing key financials to be presented to both Amadeus IT head office and Etihad’s Finance Department.
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Worley
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Australia
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Professional Services
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700 & Above Employee
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Intern
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Jul 2008 - Aug 2008
Intern for the Hydrocarbons division to assist with business development. Created project profiles in various project spheres highlighting strengths and capabilities. Liaised with key stakeholders from different divisions in preparing proposals. Intern for the Hydrocarbons division to assist with business development. Created project profiles in various project spheres highlighting strengths and capabilities. Liaised with key stakeholders from different divisions in preparing proposals.
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Education
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London School of Economics and Political Science
Bachelor of Science (BSc), Geography with Economics -
Dubai College