Experience

MARK TWAIN HOME FOUNDATION

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Chief Executive Officer

  • Dec 2019 - Present

  The Mission of the Mark Twain Home Foundation is to promote awareness and appreciation of the life and works of Mark Twain and to demonstrate the relevance of his stories and ideas to the world. This is done through the preservation of the Mark Twain Boyhood Home and Museums. They include preserved structures of the Boyhood Home, Becky Thatcher House, J. M. Clemens Law Office and Pilaster House, the recreated Huck Finn House, the Interpretive Center, and the Mark Twain Museum. The properties… Show more The Mission of the Mark Twain Home Foundation is to promote awareness and appreciation of the life and works of Mark Twain and to demonstrate the relevance of his stories and ideas to the world. This is done through the preservation of the Mark Twain Boyhood Home and Museums. They include preserved structures of the Boyhood Home, Becky Thatcher House, J. M. Clemens Law Office and Pilaster House, the recreated Huck Finn House, the Interpretive Center, and the Mark Twain Museum. The properties are open over 360 days a year. Closed on 4 holidays. Show less The Mission of the Mark Twain Home Foundation is to promote awareness and appreciation of the life and works of Mark Twain and to demonstrate the relevance of his stories and ideas to the world. This is done through the preservation of the Mark Twain Boyhood Home and Museums. They include preserved structures of the Boyhood Home, Becky Thatcher House, J. M. Clemens Law Office and Pilaster House, the recreated Huck Finn House, the Interpretive Center, and the Mark Twain Museum. The properties… Show more The Mission of the Mark Twain Home Foundation is to promote awareness and appreciation of the life and works of Mark Twain and to demonstrate the relevance of his stories and ideas to the world. This is done through the preservation of the Mark Twain Boyhood Home and Museums. They include preserved structures of the Boyhood Home, Becky Thatcher House, J. M. Clemens Law Office and Pilaster House, the recreated Huck Finn House, the Interpretive Center, and the Mark Twain Museum. The properties are open over 360 days a year. Closed on 4 holidays. Show less



Steele County Historical Society (SCHS)

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Executive Director

  • Jan 2018 - Dec 2019

  Hired to create a sound philanthropic program for a local history museum and facilitate overall growth of the organization towards being recognized as among the leading museums in the region. • Established formal annual giving program that increased philanthropic giving by over 300% in the first year. • Composed successful grant application to obtain funding to replace the roofs on two historic structures, and oversaw the restoration project including record-keeping and filing the grant… Show more Hired to create a sound philanthropic program for a local history museum and facilitate overall growth of the organization towards being recognized as among the leading museums in the region. • Established formal annual giving program that increased philanthropic giving by over 300% in the first year. • Composed successful grant application to obtain funding to replace the roofs on two historic structures, and oversaw the restoration project including record-keeping and filing the grant report. • Obtained first increase in local government funding for the organization in over 25 years. • Initiated new chart of accounts that streamlined financial reporting and increased comprehension for the Board of Directors. • Enhanced the board succession plan through stronger recruitment and in-depth candidate interview process to ensure that all prospects not only meet organizational needs, but would be able to participate in the immediate success of the organization. • Created systematic training program of volunteer receptionists to ensure that information was disseminated to all volunteer receptionists in efficient manner while also improving customer service. • Created a culture of philanthropy for the organization, leading to a higher diversity of revenue streams and increase of philanthropic support. • Forged partnerships with area businesses and nonprofits for mutual benefit. • Increased public profile of organization through social media and radio campaigns. Show less Hired to create a sound philanthropic program for a local history museum and facilitate overall growth of the organization towards being recognized as among the leading museums in the region. • Established formal annual giving program that increased philanthropic giving by over 300% in the first year. • Composed successful grant application to obtain funding to replace the roofs on two historic structures, and oversaw the restoration project including record-keeping and filing the grant… Show more Hired to create a sound philanthropic program for a local history museum and facilitate overall growth of the organization towards being recognized as among the leading museums in the region. • Established formal annual giving program that increased philanthropic giving by over 300% in the first year. • Composed successful grant application to obtain funding to replace the roofs on two historic structures, and oversaw the restoration project including record-keeping and filing the grant report. • Obtained first increase in local government funding for the organization in over 25 years. • Initiated new chart of accounts that streamlined financial reporting and increased comprehension for the Board of Directors. • Enhanced the board succession plan through stronger recruitment and in-depth candidate interview process to ensure that all prospects not only meet organizational needs, but would be able to participate in the immediate success of the organization. • Created systematic training program of volunteer receptionists to ensure that information was disseminated to all volunteer receptionists in efficient manner while also improving customer service. • Created a culture of philanthropy for the organization, leading to a higher diversity of revenue streams and increase of philanthropic support. • Forged partnerships with area businesses and nonprofits for mutual benefit. • Increased public profile of organization through social media and radio campaigns. Show less



Self Employed

• Real Estate
• 1 - 100 Employee

• Consultant

  • Jan 2016 - Jan 2018

  • Freeborn County Historical Society Led the board through an organizational assessment of the current staff and organizational needs. Worked with the executive committee through the hiring process of the next director. • Grand Center for Arts and Culture Rejuvenated art center in the wake of public discharge of previous director. Overhauled the donor records making the system useful for tracking donations. • Assorted historical sites Organized special events and programs… Show more • Freeborn County Historical Society Led the board through an organizational assessment of the current staff and organizational needs. Worked with the executive committee through the hiring process of the next director. • Grand Center for Arts and Culture Rejuvenated art center in the wake of public discharge of previous director. Overhauled the donor records making the system useful for tracking donations. • Assorted historical sites Organized special events and programs for historic sites at the national and local level. Worked on leadership team of the 200th Anniversary of the Battle of New Orleans, the largest 1812 reenactment ever held. Planned one of the official statewide Indiana Bicentennial events. Developed exhibit text for interpretive panels. Show less • Freeborn County Historical Society Led the board through an organizational assessment of the current staff and organizational needs. Worked with the executive committee through the hiring process of the next director. • Grand Center for Arts and Culture Rejuvenated art center in the wake of public discharge of previous director. Overhauled the donor records making the system useful for tracking donations. • Assorted historical sites Organized special events and programs… Show more • Freeborn County Historical Society Led the board through an organizational assessment of the current staff and organizational needs. Worked with the executive committee through the hiring process of the next director. • Grand Center for Arts and Culture Rejuvenated art center in the wake of public discharge of previous director. Overhauled the donor records making the system useful for tracking donations. • Assorted historical sites Organized special events and programs for historic sites at the national and local level. Worked on leadership team of the 200th Anniversary of the Battle of New Orleans, the largest 1812 reenactment ever held. Planned one of the official statewide Indiana Bicentennial events. Developed exhibit text for interpretive panels. Show less



National Museum of the Great Lakes

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director of Operations

  • Apr 2014 - Jan 2016

  Hired to develop procedures and establish the customer service and support staff for a new national maritime museum including exhibit gallery, museum store, public programming and a Great Lakes freighter museum ship. • Ordered and installed the point of sale system for the museum store. Created initial merchandise displays, and recruited and trained museum store coordinator and visitor associate staff. • Instilled a client centered attitude in the customer services associates focused on… Show more Hired to develop procedures and establish the customer service and support staff for a new national maritime museum including exhibit gallery, museum store, public programming and a Great Lakes freighter museum ship. • Ordered and installed the point of sale system for the museum store. Created initial merchandise displays, and recruited and trained museum store coordinator and visitor associate staff. • Instilled a client centered attitude in the customer services associates focused on quality of service and membership recruitment resulting in a doubling of the membership in the first year of operations. • Directed museum operations, daily programming and events from grand opening and initial operations that led to the museum being named one of the top attractions in Ohio within the first 18 months of operations. Show less Hired to develop procedures and establish the customer service and support staff for a new national maritime museum including exhibit gallery, museum store, public programming and a Great Lakes freighter museum ship. • Ordered and installed the point of sale system for the museum store. Created initial merchandise displays, and recruited and trained museum store coordinator and visitor associate staff. • Instilled a client centered attitude in the customer services associates focused on… Show more Hired to develop procedures and establish the customer service and support staff for a new national maritime museum including exhibit gallery, museum store, public programming and a Great Lakes freighter museum ship. • Ordered and installed the point of sale system for the museum store. Created initial merchandise displays, and recruited and trained museum store coordinator and visitor associate staff. • Instilled a client centered attitude in the customer services associates focused on quality of service and membership recruitment resulting in a doubling of the membership in the first year of operations. • Directed museum operations, daily programming and events from grand opening and initial operations that led to the museum being named one of the top attractions in Ohio within the first 18 months of operations. Show less



History Center of Olmsted County

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Executive Director

  • Feb 2008 - Nov 2012

  Hired to lead one of the most complicated local history museums in the state. The organization included exhibit gallery, research center, two farms, the Mayowood County Estate, country school, pioneer log cabin, and other support buildings spanning 60 acres and two locations. • Resolved the most significant challenge facing the organization for decades by negotiating a partnership with Mayo Clinic for the ownership & management of Historic Mayowood Mansion. • Forged partnerships with… Show more Hired to lead one of the most complicated local history museums in the state. The organization included exhibit gallery, research center, two farms, the Mayowood County Estate, country school, pioneer log cabin, and other support buildings spanning 60 acres and two locations. • Resolved the most significant challenge facing the organization for decades by negotiating a partnership with Mayo Clinic for the ownership & management of Historic Mayowood Mansion. • Forged partnerships with local food bank, area farmers, and county extension office to provide sound solutions to community issues of health and hunger. • Established a development department and transformed the recordkeeping of donors using best practices of the nonprofit industry enabling the organization to grow its budget for two years despite the national economic downturn and cuts in government funding. • Increased collections and exhibits staffing to install the first new exhibits in over two decades and begin a complete inventory of all collections items. Show less Hired to lead one of the most complicated local history museums in the state. The organization included exhibit gallery, research center, two farms, the Mayowood County Estate, country school, pioneer log cabin, and other support buildings spanning 60 acres and two locations. • Resolved the most significant challenge facing the organization for decades by negotiating a partnership with Mayo Clinic for the ownership & management of Historic Mayowood Mansion. • Forged partnerships with… Show more Hired to lead one of the most complicated local history museums in the state. The organization included exhibit gallery, research center, two farms, the Mayowood County Estate, country school, pioneer log cabin, and other support buildings spanning 60 acres and two locations. • Resolved the most significant challenge facing the organization for decades by negotiating a partnership with Mayo Clinic for the ownership & management of Historic Mayowood Mansion. • Forged partnerships with local food bank, area farmers, and county extension office to provide sound solutions to community issues of health and hunger. • Established a development department and transformed the recordkeeping of donors using best practices of the nonprofit industry enabling the organization to grow its budget for two years despite the national economic downturn and cuts in government funding. • Increased collections and exhibits staffing to install the first new exhibits in over two decades and begin a complete inventory of all collections items. Show less



National Eagle Center

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director of Finance and Operations

  • Mar 2005 - Nov 2007

  Hired to return financial stability and public confidence to a struggling nonprofit operation on the verge of bankruptcy. This was accomplished through controlling costs, maintaining a high level of transparency with donors and the general public. • Revived the stagnant capital campaign leading to the construction of a permanent facility in 24 months. • Composed a new business plan for the operation of the permanent interpretive center that guided the direction of the organization as the… Show more Hired to return financial stability and public confidence to a struggling nonprofit operation on the verge of bankruptcy. This was accomplished through controlling costs, maintaining a high level of transparency with donors and the general public. • Revived the stagnant capital campaign leading to the construction of a permanent facility in 24 months. • Composed a new business plan for the operation of the permanent interpretive center that guided the direction of the organization as the permanent facility was launched. • Reduced office supply expenditures through competitive pricing and ordering in bulk. • Doubled the customer service staff to meet client demands when the permanent facility opened. Show less Hired to return financial stability and public confidence to a struggling nonprofit operation on the verge of bankruptcy. This was accomplished through controlling costs, maintaining a high level of transparency with donors and the general public. • Revived the stagnant capital campaign leading to the construction of a permanent facility in 24 months. • Composed a new business plan for the operation of the permanent interpretive center that guided the direction of the organization as the… Show more Hired to return financial stability and public confidence to a struggling nonprofit operation on the verge of bankruptcy. This was accomplished through controlling costs, maintaining a high level of transparency with donors and the general public. • Revived the stagnant capital campaign leading to the construction of a permanent facility in 24 months. • Composed a new business plan for the operation of the permanent interpretive center that guided the direction of the organization as the permanent facility was launched. • Reduced office supply expenditures through competitive pricing and ordering in bulk. • Doubled the customer service staff to meet client demands when the permanent facility opened. Show less