Jagjit Sancee

Information Technology Engineer at British Pregnancy Advisory Service (BPAS)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Coventry Area, UK
Languages
  • Spanish Elementary proficiency

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Bio

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5.0

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Nawaz Abdur Rahman

An articulate professional who has exceptional patience and experience. Jagjit is an individual who has a strong will and is very passionate about excelling and working with others. Jagjit has a great personality which makes it easy to communicate with him and work with. It is an absolute honour and joy to work with Jagjit, I really appreciate working alongside him. He has mentored me and taught me in many areas for our current role. I think Jagjit is an exemplary model of what an I.T. expert is. Keep up the excellent work Jagjit!

Niels Wigbold

Jagjit is a hardworking person, a clear communicator and above all a good person. He writes excellent scouting reports on players and has a good way of describing players in a way that helps the reader understand what kind of player is scouted and reported on.

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Credentials

  • Football scouting course
    FOOTBALL SCOUTING WORLDWIDE
    Sep, 2020
    - Oct, 2024
  • ITIL Foundation Level
    Hexaware Technologies
    Aug, 2020
    - Oct, 2024
  • Football scout
    FOOTBALL SCOUTING WORLDWIDE

Experience

    • United Kingdom
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Information Technology Engineer
      • Mar 2022 - Present

    • IT Support Specialist
      • Mar 2022 - Jul 2022

    • Netherlands
    • Spectator Sports
    • 100 - 200 Employee
    • First team football video scout
      • Jan 2021 - Present

    • Football video scout
      • Jan 2021 - Feb 2022

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Technician
      • Jun 2020 - Mar 2022
    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • ICT Desktop Support Engineer
      • Oct 2016 - Mar 2020

      NHS ICT Services-October 2016- still currently there. • Active Directory - User account management/user account creation with PowerShell. • NHS following the ITIL framework. • Remote Tools (Dameware, Logmein). • Configuring computer software. • Ensuring all calls are logged accurately and the correct procedure is followed for resolving or passing calls on to the appropriate person. • Maintaining a professional, high standard of service at all times, whilst improving Service Desk knowledge to achieve higher rates of first line resolutions and customer satisfaction. • Provide general administrative and project support to the Senior Management Team. • Analyse situations and process information to identify and resolve a wide range of problems regarding first line support for e‐mail, applications and systems software, data communications, telecommunications, technical infrastructure and end user devices. • Assist in maintenance of the national staff directory for NHS. • Assisting in Training with new members of staff. • Different types of installations/Scripts from the NHS apps store. • Monitoring and resolving end user support issues and if needed to escalate calls to 2nd and 3rd line team. • Maintaining outsourced software’s within the NHS such as: Lorenzo, Java including Oracle E business Suite, ICE, EMIS, Vision, general experience with Citrix. • Liaising with 3rd party account within NHS.Net. • Maintaining hardware: Label Printers, Printers, Scanners, Keyboards, Monitors, Routers, UPS (Battery packs). . Office 365 admin . Sophos appliance. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Service Desk Analyst
      • Aug 2019 - Dec 2019
    • IT Support Technician
      • May 2018 - May 2018

      Contracting Contracting

    • ICT Technician
      • Aug 2017 - Mar 2018

      IT SERVICES JOB DESCRIPTION & PERSON SPECIFICATION 1. JOB INFORMATION Post Title: IT Service Support Assistant 2. JOB DESCRIPTION To work as a member of the IT Service Desk team, to provide technical expertise, knowledge, advice and assistance across a diverse range of staff and students within the University Group. Main Duties and Responsibilities 1. To respond and solve where possible 1st line customer (face-to-face, email, social media, telephone, and self-service) requests for service, help assistance or advice. The post holder shall take incident ownership, and ensure that all information relating to the incident is accurately recorded to ensure the incident can be progressed and resolved (such as through temporary ‘workarounds’ or escalation) without further continued reference to the user. Use and support of Windows desktop operating systems and the Microsoft Office suite. Knowledge of a diverse range of operating systems including Linux, Apple, Windows, and Window Mobile, and Android.. Knowledge of Learning Systems such as: • Moodle (learning management system) • Mahara (e-portfolio system) • Echo 360 (lecture capture) • Medial (video hosting / transcoding) Support and configuration of computers and peripherals Experience in conflict resolution. Understanding/Use of Social Media. Knowledge of XHTML, CSS, Agile Management Show less

    • Türkiye
    • Manufacturing
    • 700 & Above Employee
    • Technical Consultant
      • May 2015 - Apr 2016

      I was a technician over the phone and I used to sell the D and G extended warranty plan. I was a technician over the phone and I used to sell the D and G extended warranty plan.

    • United Kingdom
    • Research Services
    • 1 - 100 Employee
    • Customer Service Representative
      • May 2015 - Aug 2015

      Temporary work. I was registering females who wanted to register for the Race for Life charity event. Temporary work. I was registering females who wanted to register for the Race for Life charity event.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Technician
      • Mar 2012 - Jan 2015

Education

  • Hexaware
    ITIL Foundation, Pass
    2020 - 2020
  • campion school
    G.C.S.Es
    1998 - 2002

Community

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