Deputy Information Officer

• Jul 2020 - Present

ICT Manager

• Mar 2012 - Present

Provide technological guidance within an organization.Supervise information system and communications network.Develop and implement a customer service platform to serve the organization in every aspect.Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows.Oversee Internet and computer operations.Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions.Assess and anticipate technology projects and recommend appropriate action and resources.Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.Propose hardware/software solutions to accomplish the company's business objectives.Identify user needs and resolve problems. Show less

IT Operations Manager

• Apr 2017 - Present

Provide technological guidance within the organization. Supervise information system and communications network. Develop and implement a customer service platform to serve the organization in every aspect. Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access. Consult with country managers, administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes. Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation. Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows. Oversee Internet and computer operations. Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions. Assess and anticipate technology projects and recommend appropriate action and resources. Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department. Propose hardware/software solutions to accomplish the company's business objectives. Identify user needs and resolve problems. Show less

Business Information Specialist

• Apr 2006 - Present

Group IT Manager

• Apr 2003 - Mar 2006

Group IT Manager

• Jan 2000 - Mar 2003

Field Service Engineer

• Jan 1996 - Dec 1999

Jnr Network Technician

• Feb 1994 - May 1996