Jack Crawford

Senior VP of Product at LeadChat
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior VP of Product
      • Dec 2017 - Present

      Responsible for owning LeadChat's product vision and roadmap: • Helping thousands of educational institutions and companies in Australia increase overall site conversions up to 8 times using live chat service • staying on top of the competition and knowing everything they're doing and then figuring out to innovate. • Meeting with customers and understanding what they want, explaining the value of the service to prospective customers and gathering feedback. • Keeping the team focused on the customer and the market. • Identifying partners and working with them to enhance our service. • Developing/refining pricing and business model to present to leaders. • Explaining the product and its value to press and analysts. • Recruiting great hires in the marketing department. Show less

    • Landscaping
      • Jun 2017 - Aug 2018

  • Smudge Publishing
    • Melbourne, Australia
    • Digital Sales Manager
      • Jun 2016 - Nov 2016

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Key Account Manager
      • Jan 2015 - Jun 2016

    • Australia
    • Technology, Information and Media
    • 700 & Above Employee
    • Account Manager
      • Aug 2013 - Jan 2015

    • Australia
    • Utilities
    • 700 & Above Employee
    • Solar Sales Consultant
      • Jul 2011 - Aug 2013

    • New Zealand
    • Entertainment
    • 1 - 100 Employee
    • Online / Event Sales Coordinator
      • Jul 2010 - Jun 2011

Education

  • Victoria Univeristy of Wellington
    Bachelor of Commerce (BCom)
    2008 - 2010
  • Wellington College
    NCEA Level 3
    2006 - 2007
  • Napier Boys' High School
    2003 - 2005

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