Jack Crawford
Senior VP of Product at LeadChat- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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LeadChat
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Australia
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Technology, Information and Internet
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1 - 100 Employee
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Senior VP of Product
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Dec 2017 - Present
Responsible for owning LeadChat's product vision and roadmap: • Helping thousands of educational institutions and companies in Australia increase overall site conversions up to 8 times using live chat service • staying on top of the competition and knowing everything they're doing and then figuring out to innovate. • Meeting with customers and understanding what they want, explaining the value of the service to prospective customers and gathering feedback. • Keeping the team focused on the customer and the market. • Identifying partners and working with them to enhance our service. • Developing/refining pricing and business model to present to leaders. • Explaining the product and its value to press and analysts. • Recruiting great hires in the marketing department. Show less
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Transforming Landscapes
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Construction
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Landscaping
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Jun 2017 - Aug 2018
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Smudge Publishing
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Melbourne, Australia
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Digital Sales Manager
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Jun 2016 - Nov 2016
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Zomato
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India
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Technology, Information and Internet
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700 & Above Employee
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Key Account Manager
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Jan 2015 - Jun 2016
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News Corp Australia
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Australia
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Technology, Information and Media
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700 & Above Employee
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Account Manager
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Aug 2013 - Jan 2015
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Origin Energy
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Australia
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Utilities
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700 & Above Employee
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Solar Sales Consultant
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Jul 2011 - Aug 2013
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Ticketek NZ
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New Zealand
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Entertainment
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1 - 100 Employee
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Online / Event Sales Coordinator
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Jul 2010 - Jun 2011
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Education
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Victoria Univeristy of Wellington
Bachelor of Commerce (BCom) -
Wellington College
NCEA Level 3 -
Napier Boys' High School