Isabel Maria

Senior Case Manager at North Central Texas Area Agency on Aging
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Credentials

  • Positive Approach to Care Trainer and Consultant
    Positive Approach to Dementia Care

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Senior Case Manager
      • Nov 2021 - Present
    • Owner/Consultant
      • Jan 2020 - Present

      Certified through Teepa Snow’s Positive Approach to Care, Positive Dementia Care's mission is to empower care partners with a positive care approach in order to improve quality of life and relationships with those living with dementia and to support their efforts throughout their journey. It takes a village throughout every stage in life. Certified through Teepa Snow’s Positive Approach to Care, Positive Dementia Care's mission is to empower care partners with a positive care approach in order to improve quality of life and relationships with those living with dementia and to support their efforts throughout their journey. It takes a village throughout every stage in life.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director of Client Care
      • Sep 2019 - Jan 2020

      Director of Client Care for Home Care Assistance of Arlington. We offer solutions for those caring for loved ones while maintaining the benefit and comfort of aging in place. My mission is to bring peace of mind and improve quality of life for families in Arlington, Irving, Mansfield and surrounding areas. Director of Client Care for Home Care Assistance of Arlington. We offer solutions for those caring for loved ones while maintaining the benefit and comfort of aging in place. My mission is to bring peace of mind and improve quality of life for families in Arlington, Irving, Mansfield and surrounding areas.

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Engagement Director
      • Oct 2018 - Sep 2019

      Engagement Director, managing a team of coordinators at a 300+ senior community with independent living, assisted living and memory care. Cultivates deep connections with community residents as well as community service providers Develop and implement classes, events, activities and other programming geared toward a diverse community of 300+ residents Maintains budget of over $75,000 annually Develops relationships and maintains contact with service providers and other social service agencies to facilitate access to services for local residents Creates employee schedules, conducts employee reviews, interviews, trains new hires, conducts orientation, and supervises staff Manages Engagement Coordinators successful execution of events, educational presentations, performances, entertainment, recreational activities and therapy Manages Fitness Coordinators successful implementation of exercises classes and personal training Manages drivers safe and punctual transportation of residents as well as the maintenance fleet vehicles

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Senior Activities Coordinator
      • Sep 2015 - Jun 2018

      Received “above satisfactory” review rating & promoted from part time employee to full-time Coordinates more than 100 annual senior programs: leisure, educational, cultural, & recreational events & activities Collaborates with volunteers and PSA's to prepare, execute & conclude events Most prominent events throughout the year: Dec 2016 – Pinecrest Pioneers’ Winter Luncheon 120 attendees Nov 2016 – Veterans Day Ceremony 300 attendees Jun 2016 - Pinecrest Pioneers’ Spring Luncheon 120 attendees May 2016 - Senior Health Fair - 40 vendor booths 140 attendees Apr 2016 – Mobility Fair with representatives from Fla. DoT, CarFit, Florida Licensing on Wheels, Safe Mobility for Life Coalition, Walkwise, AARP, Humana, Drive Safe 95 Express, Miami Dade Transit & Metro Planning and food trucks Mar 2016 – Senior Spa Day - 9 businesses donated goods & services to include two dermatologists, two chair masseuse, a barber, & five manicurists Feb 2016 – Mah Jong Tournament On behalf of the Pinecrest, applied for & had the honor of being accepted into the World Health Organization’s Network of Age-Friendly Cities On behalf of the Pinecrest, applied for & had the honor of being accepted into AARP’s Network of Age-Friendly Communities Lead content producer for social media marketing for the Parks Dept. on Facebook, Instagram, Twitter, Periscope, & EventBrite Creates a monthly calendar & quarterly “Senior Focus” page for the parks guide Creates monthly e-newsletter sent to 11,000+ recipients for the Parks dept. Manages annual budget of $5000 Develops and Maintains relationships with almost 300 stakeholders within the community Procures in-kind donations and sponsorships - Most recent, Dec 2016 luncheon: $2,950 plus two sheet cakes from Whole Foods Contracts instructors: fitness, the arts, educational workshops Attends networking events throughout the community Member of Consortium for a Healthier Miami-Dade’s Elder Issues Committee & supports Miami-Dade’s Age-Friendly Initiatives

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Center Director
      • Jan 2013 - May 2014

      Orchestrate and execute daily congregate meal following required food and safety guidelines Serve lunch for up to 20-60 participants daily Food Handlers Certified Assign jobs and directly supervise various volunteers Consolidate reservation roster accurately and order meals daily as well as keep track of participants Collect monetary meal contributions and complete daily financial report Translate to Spanish marketing material for varying programs within the organization, including website Interact and socialize with community members on a daily basis Create and conduct events, games, parties and activities along with the City of Arlington Parks and Recreation staff Planned and ran annual Thanksgiving Luncheon with 125 attendees and managed a team of 20 volunteers from City of Arlington Parks staff

Education

  • Norwich University
    Master’s Degree, Diplomacy - a study of conflict resolution and interpersonal relationships
    2003 - 2005
  • University of South Florida
    Bachelor’s Degree, International Studies - Certificate in Latin America and the Caribbean
    1997 - 2001
  • University of South Florida
    Bachelor's degree
  • University of South Florida
    Bachelor's degree
  • Positive Approach to Care
    Certified Trainer and Consultant, Dementia Care
    2019 -

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