Experience

Health Edge Solutions Ltd.

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Mar 2016 - Present

  Promoting and selling the full range of Health Edge Consumables to current and potential customers. Promoting and selling manual traceability systems to current and potential customers. Building and maintaining relationships. Promoting and selling the full range of Health Edge Consumables to current and potential customers. Promoting and selling manual traceability systems to current and potential customers. Building and maintaining relationships.



Warwick SASCo Ltd

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Business Development Manager

  • Oct 2006 - Jan 2016

  Managing and growing key accounts Supporting a network of worldwide distributors Managing pricing and quotes Maintaining and updating company website Organisation, preparation, participation and follow up of exhibitions Project Management such as new catalogue, new website Management of mail shots and other direct marketing Assisting MD with new product development and launch Managing and growing key accounts Supporting a network of worldwide distributors Managing pricing and quotes Maintaining and updating company website Organisation, preparation, participation and follow up of exhibitions Project Management such as new catalogue, new website Management of mail shots and other direct marketing Assisting MD with new product development and launch



Ecomaster

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales Executive

  • 2005 - 2006

  Promoting Ecomaster's cosmetic repair services to the new build industry Making Site and Head Office visits on a daily basis across central, southern and eastern England Responsible for ensuring sufficient work for 6 technicians per day Compiling and maintaining records of all new build sites, head offices and contacts Achieving sales targets on a monthly basis Ensuring customers are happy with standard of work and maintaining relationships Promoting Ecomaster's cosmetic repair services to the new build industry Making Site and Head Office visits on a daily basis across central, southern and eastern England Responsible for ensuring sufficient work for 6 technicians per day Compiling and maintaining records of all new build sites, head offices and contacts Achieving sales targets on a monthly basis Ensuring customers are happy with standard of work and maintaining relationships



Barratt Homes

• United Kingdom
• Construction
• 700 & Above Employee

• Customer Care Coordinator

  • 2003 - 2005

  Responsible for taking complaint phone calls from clients and making courtesy calls Investigating historic documents for information to answer queries Coordinating 4 maintenance operatives, arranging their appointments and ensuring their time is managed efficiently Designing and maintaining client database and new procedures Producing management reports on a weekly basis and analysing data Ordering and chasing parts from suppliers Ensuring snagging and outstanding works completed on properties Coordinating and influencing contractors to compete works Ensuring the correct procedure was carried out during the customer move in period Show less



HSBC Stockbroker Services

• Leamington Spa

• Resource Coordinator

  • 2001 - 2003

  Plan and schedule fully rotational shifts for 50 staff complying with Working Time Regulations Scheduling training and team meetings for Contact Centre staff Holiday planning, approval and decline in line with business requirements Payroll and absence reporting for the Contact Centre Producing and analysing MI for the management team Creating and maintaining Business Continuity plans Arranging and conducting shift focus group meetings PA work including organising senior management meetings, travel and accommodation Show less



Insights by Kantar

• United Kingdom
• Market Research
• 700 & Above Employee

• Interviewer Services Assistant

  • 2000 - 2001

  Allocating work to interviewers via telephone Booking venues for Central Location Tests General administration including keeping interviewers personal details up to date Answering help desk phone calls and dealing with queries/problems Producing MI on a daily basis for the management team Allocating work to interviewers via telephone Booking venues for Central Location Tests General administration including keeping interviewers personal details up to date Answering help desk phone calls and dealing with queries/problems Producing MI on a daily basis for the management team



Coventry Building Society

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Services Advisor

  • 1995 - 2000

  Mortgage and Investment interviewing, processing and underwriting Liaising with mortgage valuation companies and employers to obtain relevant references/reports Dealing with customer enquiries and complaints Producing and implementing staff rotas Training new staff Balancing branch safe Collating figures and producing management information Mortgage and Investment interviewing, processing and underwriting Liaising with mortgage valuation companies and employers to obtain relevant references/reports Dealing with customer enquiries and complaints Producing and implementing staff rotas Training new staff Balancing branch safe Collating figures and producing management information