Project Management Analyst

• Jan 2021 - Present

Solution Delivery Manager

• Jan 2020 - May 2020

The Catalytic cloud platform allows businesses to build and deploy processes to automate routine tasks. Helped manage the implementation of the Catalytic software to new and existing enterprise clients. The Catalytic cloud platform allows businesses to build and deploy processes to automate routine tasks. Helped manage the implementation of the Catalytic software to new and existing enterprise clients.

Client Delivery Manager-Operations Analyst

• Sep 2016 - Dec 2019

IRI is a data analytics and market research company which provides clients in the CPG, retail and healthcare industries with consumer, shopper, and retail market intelligence and analysis. Managed client sales databases which included the monthly integration of new items and coordinated larger projects with offshore support teams, ensuring timelines and responsibilities were communicated and enforced. IRI is a data analytics and market research company which provides clients in the CPG, retail and healthcare industries with consumer, shopper, and retail market intelligence and analysis. Managed client sales databases which included the monthly integration of new items and coordinated larger projects with offshore support teams, ensuring timelines and responsibilities were communicated and enforced.

Business Analyst - Microsoft Channel Incentives Marketing Program

• Apr 2015 - Aug 2016

Apex Performance Solutions is a strategic consulting firm specializing in Project and Program Management, Learning Solutions, and Quality Assurance. Responsible for the intake of monthly sales out reports from Microsoft resellers and ensuring accuracy and timely processing of reports for the Microsoft EduWins Device Incentive Program. Ensured a positive customer experience by providing white glove customer service to partners who inquire about the sales out report and incentive payments Show less

Junior Licensing Analyst - Microsoft Software Asset Management Team

• Mar 2014 - Feb 2015

Inviso Corp is a tech consulting firm that delivers business solutions through Azure, Business Intelligence, Software Asset Management (SAM), Marketing, and Staffing. Gained a clear understanding of complex data pertinent to a customer’s Microsoft Volume license purchasing that was reflected in the Microsoft License Statement Performed research and analysis within explore.ms, Papervision and Microsoft Products Lists and Use Rights to determine what products and licenses a customer is entitled to Performed ad-hoc tasks such as archiving the team SharePoint, administrative tasks in Dynamics CRM and processing data through SQL Server Management Studio Show less

Finance Intern - License & Contract Compliance

• Jul 2013 - Feb 2014

Formalized current reporting processes and developed a personalized ROI report for 8 LCC Program Managers Prepared, audited and reconciled complex profit-loss statements for LCC - Americas Compliance Program Assured integrity of revenue data by routinely reconciling information from revenue reporting tools. This report was used by both Finance Managers and Program Managers Assisted with SOX Testing within the Finance Team Formalized current reporting processes and developed a personalized ROI report for 8 LCC Program Managers Prepared, audited and reconciled complex profit-loss statements for LCC - Americas Compliance Program Assured integrity of revenue data by routinely reconciling information from revenue reporting tools. This report was used by both Finance Managers and Program Managers Assisted with SOX Testing within the Finance Team

Intern-Logistics

• Jun 2012 - Aug 2012

Implemented Target store and employee management strategies to increase sales and Target RedCard enrollment Resolved customer issues and ensured customer satisfaction to maintain a green scorecard for customer satisfaction. Implemented Target store and employee management strategies to increase sales and Target RedCard enrollment Resolved customer issues and ensured customer satisfaction to maintain a green scorecard for customer satisfaction.