Experience

ResQ Club
• Finland
• Food and Beverage Services
• 1 - 100 Employee
• Customer Support Lead

  • Feb 2022 - Present


ISS Palvelut

• Finland
• Facilities Services
• 700 & Above Employee

• Account Manager

  • Mar 2018 - Jan 2022

  » Managing a customer portfolio of 5–10 key accounts with a global footprint» Responsibility over customer relationship, P&L, operations and people through team leadership» Key elements include understanding customer needs and providing strategic, integrated facility services in a complex environment» Ensuring smooth project delivery for customers with experienced project managers

• Service Manager

  • Feb 2017 - Mar 2018

  » Responsibilities in account/commercial management, operational management and team leadership within global accounts in Finland» Strong focus in service delivery, facilities management and complex contract understanding» Project management in smaller and larger scale: renovations, office improvements, starting new services

• Global Management Trainee

  • Sep 2015 - Feb 2017

  » ISS Global Management Trainee Programme is an 18-month journey including learning on all ISS services - cleaning, catering, security and property services - from operational, commercial and leadership perspectives» The programme aims at building Key Account Management capabilities, and has a strong strategic focus



Marioff Corporation Oy

• Norway
• Software Development
• 1 - 100 Employee

• Service Coordinator

  • May 2014 - Sep 2014

  » Preparing quotations, service scheduling and invoicing » Improvement projects within reporting » Preparing quotations, service scheduling and invoicing » Improvement projects within reporting



KY - Aalto University Business Students

• Finland
• Non-profit Organizations
• 1 - 100 Employee

• Chairman of the Executive Board

  • Jan 2013 - Dec 2013

  » With the board, responsible of operations of an association with more than 3000 members, supervising a budget of over 500,000 euros and creating plan of action and a budget for 2014 » Greatest learning points within leadership, management/planning and making an impact or a difference » With the board, responsible of operations of an association with more than 3000 members, supervising a budget of over 500,000 euros and creating plan of action and a budget for 2014 » Greatest learning points within leadership, management/planning and making an impact or a difference


The Foundation for Economics Students in Helsinki
• Member of the Board

  • Jan 2012 - Dec 2013


Profiz Business Solution Oyj

• Financial Assistant

  • Mar 2012 - Feb 2013

  » Saving purchase invoices to the ERP system, sending sales invoices and filing bookkeeping materials » Saving purchase invoices to the ERP system, sending sales invoices and filing bookkeeping materials

• Executive Board Member, International Affairs

  • Jan 2011 - Dec 2011


Ruokakesko Oy

• Retail
• 1 - 100 Employee

• Product Specialist

  • May 2011 - Aug 2011

  » Inventory management, vendor cooperation, sales analysis support » Inventory management, vendor cooperation, sales analysis support


Nordiska Ekonomie Studerandes Union - KY ry
• Chairman of the Board

  • Jan 2010 - Dec 2010
• Product Specialist

  • May 2010 - Aug 2010

  » Inventory management, vendor cooperation, sales analysis support » Inventory management, vendor cooperation, sales analysis support