Hawley G. Scull

Client Success Specialist at Positive Intelligence
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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Experience

    • United States
    • Professional Training and Coaching
    • 500 - 600 Employee
    • Client Success Specialist
      • Apr 2022 - Present

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Councilwoman
      • Jan 2015 - Present

      Serve as elected official of the Borough of Lake Como. ∙ Plan and execute fundraisers for local families in need as well as community outreach events. ∙ Researched and wrote grant for borough to be awarded funding to build an electric vehicle charging station. ∙ Regularly prepare for, attend, and present at council meetings. ∙ Serve on the Tourism Commission, Community & Events, Recreation, and Fundraising Committees ∙ Implemented a weekly Mommy & Me program, with special events such as police presentation on correct car seat installation, seasonal field trips, and holiday parties. ∙ Work on supporting existing businesses as well as bringing new businesses to town. ∙ Member of the Planning Board (2014), Environmental Commission (2014) Show less

    • Client Success Director
      • Aug 2020 - Apr 2022

      Onboard clients and manage customer service and technical execution for ongoing Weight Wellness and Mindset programs. ∙ Conduct onboarding calls to get clients set up in several online systems and apps. ∙ Manage Practice Better platform logistics, Momentum payments and packages, Team Coaching Calls, Zoom calendar, coach payroll numbers, Ate app numbers, and SOP’s. ∙ Write show notes, publish podcasts and post to social media twice weekly. ∙ Edit online courses and automations. ∙ Record and conduct client testimonials. ∙ Provide client care for 50-100+ clients at a time as well as support to coaches and CEO. ∙ Research and present innovative ideas for business growth. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Manager - Branding, University Relations, and Diversity & Inclusion
      • Apr 2010 - Aug 2010

      Secondment (temporary position) in the Global Talent Acquisition division at Pfizer managing the MBA Summer Associate program.∙ Planned offsite events for Summer Associates, including volunteer efforts, tours of Pfizer research and scientific facilities, and networking events. ∙ Coordinated efforts, represented Pfizer, Inc and recruited top talent at the Consortium for Graduate Study in Management (organization that promotes diversity in the workplace) in Orlando, FL. ∙ Helped facilitate campus presentations, campus and on-site interviews, offers, housing, and summer programming activities. ∙ Acted as supporting point of contact with top business schools and diversity organizations. Show less

    • Manager, Meeting Planning
      • Nov 2006 - Apr 2010

      Planned and executed meetings for multiple internal Business Units and departments. Clients included Human Resources, External Medical Communications, various Regional Business Unit Field Force teams, Primary Care Marketing teams, Legal, Enabling Functions such as Finance, and Medical Affairs.∙ Managed all aspects of assigned meetings including site selection, hotel contract, menus, audio visual / production, registration, travel, agenda review, and on-site supervision. Also managed financial aspects such as program budgeting, billing, invoicing, reconciliation / invoice payment, and cost-savings opportunities∙ Facilitated the operation and necessary on-site management with vendors, hotels, and suppliers to ensure that Pfizer received the highest levels of service. ∙ Responsible for daily management of up to 10 projects at any given time. ∙ Negotiated rates and contracts with vendors. ∙ Insured corporate compliance and cost savings methods for all meetings and developed audit files. ∙ Built and maintained extensive program registration websites for use for up to 2,500 attendees. ∙ Presented meeting planning solutions to leadership. ∙ Built and maintained Sales Planning Calendar in SharePoint website for field force use Show less

    • Assistant, Meeting Planning
      • Apr 2004 - Nov 2006

      Coordinated logistics for meetings and special events from beginning to end, including sourcing, budgeting, contracting, registration, food and beverage, audio visual / production, on-site staffing, transportation, invoice reconciliation, and cost savings. ∙ Supported up to 11 managers at a time with special projects, including meeting logistics, off-site dinners, area research, and general administrative support. ∙ Negotiated hotel rates and contracts. ∙ Coordinated and conducted site visits for large scale programs (i.e., award trips for the Sales force). ∙ Managed pre-planning and on-site support for local executive meetings. ∙ Proven knowledge of local area industry, including hotels, restaurants, venues, and vendors. Show less

    • Program Coordinator
      • Jan 2003 - Apr 2004

    • Paralegal
      • Nov 2000 - Jun 2002

    • Promotion Coordinator
      • Jun 2000 - Oct 2000

    • Event Marketing Assistant
      • Jun 1999 - Jun 2000

Education

  • Franklin & Marshall College
    BA, Sociology & Dance
    1995 - 1999

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