Haley Lee-Baker

Office Administrator at iPermit
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Location
Thousand Oaks, US

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Experience

    • United States
    • Construction
    • Office Administrator
      • Jun 2022 - Present

      • Coordinate monthly meetings with other departments to ensure aligned understanding • Manage large projects, facilitating all external communication, including correspondence with HVAC contractors phone calls with homeowners and contractors • Enhance internal procedures and protocols alongside the COO, including database organization, mailing, and producing certificate revisions • Coordinate monthly meetings with other departments to ensure aligned understanding • Manage large projects, facilitating all external communication, including correspondence with HVAC contractors phone calls with homeowners and contractors • Enhance internal procedures and protocols alongside the COO, including database organization, mailing, and producing certificate revisions

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • House Manager
      • Nov 2021 - Jun 2022

      • Oversaw daily client management, including treatment transportation, medication organization with Kipu, and house maintenance, documenting any updates with daily shift reports for the larger team • Counseled 5-6 clients a month to on activities of daily living and interpersonal conflict resolution, and taught DBT and CBT coping techniques • Drafted phase-up plans, enacted relapse prevention protocols, and executed crisis interventions • Briefed respective clinical teams on client… Show more • Oversaw daily client management, including treatment transportation, medication organization with Kipu, and house maintenance, documenting any updates with daily shift reports for the larger team • Counseled 5-6 clients a month to on activities of daily living and interpersonal conflict resolution, and taught DBT and CBT coping techniques • Drafted phase-up plans, enacted relapse prevention protocols, and executed crisis interventions • Briefed respective clinical teams on client progress and corresponded with families over weekly phone calls Show less • Oversaw daily client management, including treatment transportation, medication organization with Kipu, and house maintenance, documenting any updates with daily shift reports for the larger team • Counseled 5-6 clients a month to on activities of daily living and interpersonal conflict resolution, and taught DBT and CBT coping techniques • Drafted phase-up plans, enacted relapse prevention protocols, and executed crisis interventions • Briefed respective clinical teams on client… Show more • Oversaw daily client management, including treatment transportation, medication organization with Kipu, and house maintenance, documenting any updates with daily shift reports for the larger team • Counseled 5-6 clients a month to on activities of daily living and interpersonal conflict resolution, and taught DBT and CBT coping techniques • Drafted phase-up plans, enacted relapse prevention protocols, and executed crisis interventions • Briefed respective clinical teams on client progress and corresponded with families over weekly phone calls Show less

    • United Kingdom
    • Retail
    • Administrative Assistant
      • Oct 2020 - Oct 2021

      • Designed and customized products in Photoshop • Planned marketing strategies alongside the owner, managing the business’s online presence • Created and itemized customer invoices using QuickBooks, responsible for tracking and updating customer accounts from purchase to payment to final account balancing • Inventoried supplies and worked through supply chain challenges, monitoring outgoing shipments and consulting with wholesale buyers • Designed and customized products in Photoshop • Planned marketing strategies alongside the owner, managing the business’s online presence • Created and itemized customer invoices using QuickBooks, responsible for tracking and updating customer accounts from purchase to payment to final account balancing • Inventoried supplies and worked through supply chain challenges, monitoring outgoing shipments and consulting with wholesale buyers

Education

  • Golden West College
    Associate's degree, Psychology
    2020 - 2023

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