Experience

1 Utama Shopping Centre

• Malaysia
• Retail
• 1 - 100 Employee

• Leasing Executive

  • Jan 2022 - Present

  - Support the leasing manager in planning and implementing tenancy mix retail mall - Conduct market research on shopping centres in order to keep abreast of retail property development in the market - Identify and short-list suitable tenants and retail concepts for the mall. Initiate discussion with potential tenants, negotiate the terms and conditions and ensure tenant’s adherence to lease terms. - Establish and maintain positive landlord-tenant relationship. Resolve any tenant’s concern and issues soonest possible in interest for betterment of the shopping mall - Liaise with all levels of staff which include fit-out, advertising and promotion, operation, credit control, and legal - Monitor existing lease validity, renewal and new lease - Negotiate new leases, renewals and handling over of unit - Maximize rental income and occupancy of the retail malls - Prepare Letter of Offer and maintain tenancy agreements as well as documents regards to tenancy transactions - To upkeep and maintain records and database of existing tenants, tenancy periods and ensuring tenant renewal within the lease period - Monitor submission of gross sales turnover reports and detailed analysis of rental - Attend to any other ad-hoc task assign from time to time by superior Show less



Berjaya Land Bhd

• 1 - 100 Employee

• Tenancy Executive

  • Mar 2020 - Dec 2021

  - Coordinate with estate agents and leasing team to source for suitable tenants - Prepare letter of offer, tenancy agreement, tenancy renewal, tenancy termination - Managing the leases including handover, returning and eviction process - Set up an effective lease administration details, maintaining and updating all records into the database system - Collect deposit and documents - Conduct pre-inspection and ensure the fully furnishes designed units are ready before handover the premises - Email to inform concierge the date of new tenant move in - To administer and ensure adherence to tenancy terms and conditions by Landlord and Tenant - To attend the complaints from the tenants - Liaise with contractors for any servicing and maintenance works - Liaise with finance on billing of rental and refund of deposits - Responsible for the upkeep of files and maintenance of tenancy and valuation documents in an orderly manner - Maintain good landlord and tenant relationships - To issue the receipt, monitor and ensure prompt collection of monthly rental for all rental properties under company’s asset portfolio - To carry out the arrear management exercise and initiate necessary follow up actions with tenants as required - To source, negotiate and recommend to appoint property valuers for the company’s property asset valuation as and when necessary to justification of rental rates to client - Liaise with land office and municipal councils on matters relating to land title, quit rent and assessment - To verify all bills and invoices incurred by the team before submitting for approval and payment action - Update credit control & monthly tenancy listing and royalty fee listing quarterly - To perform any other task as assigned by the Management Show less



Landserve Sdn Bhd

• Malaysia
• Construction

• Property Valuer

  • Jul 2017 - Feb 2020

  - Prepare quotation of valuation fee - Liaise with solicitors, purchasers and financiers - Gather information and analyze the document findings - Familiar with government websites such as Jupem, Sismap and etc - Conduct site inspection - Prepare valuation report - Perform other administrative duties

• Property Management Executive

  • Mar 2016 - Jun 2017

  - To observe and monitor all the agreements with developer, JMB, MC and service providers on expiring dates, renewal, compliance and service- Assist in the preparation of property management agreement - Assist in the preparation of marketing proposal - To prepare letters, operation and by-laws notices are compliance with Strata Management Act and Regulation - Check daily collections and bank in slip and verified the discrepancies - Supervise the site team carry out the arrears management exercise - Guide site team utilize the property management system CSS Decisions - Summarize the collection performance of Charges of all managed properties for monthly meeting- Monitoring online CSS Decisions system, e-community - Ensure all database record of all managed properties are in order - Prepare monthly report of all managed properties - To liaise with the site team on maintenance works of managed properties - Assist in the preparation of Annual General Meeting (AGM) and Extraordinary General Meeting (EGM) - Prepare AGM and EGM minutes meeting - Tracks and monitor the expiry date of AGM - To liaise with the local authorities when necessary Show less



BS Property Management Sdn Bhd

• Building Executive

  • Nov 2014 - Feb 2016

  - Prepare Vacant Possession (VP) Form, unit keys and access cards to handover to new parcel owner - Arrange and ensure contractors rectified the defects within the defect liability period - Collect all Charges and Sinking Fund and generate monthly billings - Arrears Management - Monitor all the service quality rendered by service providers - To summarize quotations for recommendations and further approval - To facilitate on booking facilities, application of vehicles and access cards - Ensure the maintenance of the proper database - To ensure all renovation works compliance with house rules and by-laws - Ensure copies of fire insurance policy sent to owners on yearly basis - Ensure all documents are in order before change the ownership of parcel unit - To attend all correspondence related matters as response to complaints or feedback from owners / residents via email or telephone Show less