Experience

Housing Industry Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Housing Programs Manager

  • Aug 2021 - Present

  •Administer and implement an emergency housing relocation program for over 75 tenants in Foster City •Manage reporting and contractual obligations with city government and landlord partners •Develop systems and processes to administer governmental relocation grants and short-term subsidies •Research and aggregate data regarding region housing trends and affordable housing developments •Responsible for budget tracking, vendor invoicing and monitoring federal housing regulation compliance •Conduct core program efficacy analysis and synthesize reports with actionable recommendations Show less



The Bridge Fund of New York Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Associate Program Director, Brooklyn

  • May 2018 - Aug 2021

  •Worked directly with tenants and landlords to preserve stabilized and affordable housing in New York City •Designed survey tools to capture tenant opinions to inform the creation of a new client program •Lead monthly trainings with tenants and community partners aimed at increasing outreach •Assisted in researching new funding prospects and wrote initial proposal drafts for numerous grants •Maintained an active and evolving case load of clients facing imminent eviction •Served as the liaison to all community partners in Brooklyn, establishing working relationships Show less



Columbia University in the City of New York

• Higher Education
• 1 - 100 Employee

• Program Assistant

  • Jun 2017 - Aug 2019

  Summer Contract in both 2017 & 2019 • Supervised two groups of 10 High School students (60% were international students) • Enforced Behavioral Standard Rules and followed proper reporting procedures • Planned, organized and led cultural excursion trips in New York City • Worked closely with a staff of 100+ • Introduced participants to new and innovate immersion experiences focused on community engagement Summer Contract in both 2017 & 2019 • Supervised two groups of 10 High School students (60% were international students) • Enforced Behavioral Standard Rules and followed proper reporting procedures • Planned, organized and led cultural excursion trips in New York City • Worked closely with a staff of 100+ • Introduced participants to new and innovate immersion experiences focused on community engagement



The Offices of U.S Senator Claire McCaskill

• Constituent Services Liaison

  • Jan 2018 - May 2018

  •Fielded the senator’s daily influx of constituent inquires and comments via phone and in person meetings •Aided the senator at local community events in the district and prepared events for her arrival •Worked with senior office staff to advocate on the behalf of individual constituents and used a VOICE customer relationship management software to track open cases with Veterans Administration, Small Business Administration, and The United States Postal Service •Fielded the senator’s daily influx of constituent inquires and comments via phone and in person meetings •Aided the senator at local community events in the district and prepared events for her arrival •Worked with senior office staff to advocate on the behalf of individual constituents and used a VOICE customer relationship management software to track open cases with Veterans Administration, Small Business Administration, and The United States Postal Service



Missouri State University

• United States
• Higher Education
• 700 & Above Employee

• User Support Specialist

  • Feb 2017 - May 2018

  •Provided direct one-on-one technology troubleshooting in person and via remote support •Managed the security and usability of over 300 computers across the campus •Provided direct one-on-one technology troubleshooting in person and via remote support •Managed the security and usability of over 300 computers across the campus

• Student and Family Orientation Leader

  • Jan 2015 - Aug 2016

  SOAR is one of the most selective student employment and leadership opportunity at Missouri State University. Those selected go through a semester long leadership training course in order to be prepared for an intensive summer of new student orientation.• Facilitated new students through Missouri State's student orientation program. • Created individualized class schedules for over 300 students.• Worked with family members to help them become accustom to their student attending Missouri State University• Mentored incoming students by allowing them to learn about Missouri State's Public Affairs mission (Cultural Competence, Ethical Leadership, and Community Engagement).• Severed as a resource for students during my semester after the summer program. Show less

• Front Desk Attendant

  • Aug 2015 - May 2016

  •Greet student appropriately as they arrive and depart•Route guests to appropriate places within the building•Receive and process all calls •Protected the privacy of residents under FERPA guidelines•Handle and sort mail deliveries