Gabriela Goytisolo

Assistant Account Manager at Universal Student Exchange
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Contact Information
us****@****om
(386) 825-5501
Location
PE
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency

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Bio

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Experience

    • Peru
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Assistant Account Manager
      • Sep 2022 - Present

    • Peru
    • E-Learning Providers
    • 1 - 100 Employee
    • Project Manager - Netzun Lives
      • Feb 2021 - Dec 2022

    • Key Account Manager
      • Jun 2020 - Dec 2022

    • Singapore
    • Hospitality
    • 1 - 100 Employee
    • Executive Club Attendant
      • Oct 2019 - Mar 2020

      • Established great communication with VIP guests • Check in, Check out and payments of guests • Assisted guests with enquiries personally and via email • Communication between other departments of hotel when necessary • Set up and service for Breakfast and Canapés service • Established great communication with VIP guests • Check in, Check out and payments of guests • Assisted guests with enquiries personally and via email • Communication between other departments of hotel when necessary • Set up and service for Breakfast and Canapés service

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Server
      • Apr 2019 - Sep 2019

      Heno and Rey / Ascua / Loft Bar • Served food and drinks efficiently following hotel standards and true hospitality experience • Interacted with guests, received orders and processed payments professionally • Made recommendations to guests based on menu knowledge • Prepared coffees and cocktails following recipes Gallery Meetings • Set up rooms for social and corporate events • Served during events • Performed closing duties such as cleaning the pantry and preparing the bill at the end of event • Communication skills Room Service • Delivered orders to the rooms following brand standards • Maintained area fully stocked and clean utensils such as coffee machine • Prepared Room Service financial report at the end of the shift Show less

  • Fiesta Tours Peru
    • Área metropolitana de Lima
    • Sales Assistant
      • Jan 2018 - Jul 2018

      • Prepared quotations and trip itineraries • Constant communication with suppliers such as hotels, local and international operators, restaurants, others • Responsible for creating two monthly Newsletters issued to the database in Latin America and the United States • Communication skills • Prepared quotations and trip itineraries • Constant communication with suppliers such as hotels, local and international operators, restaurants, others • Responsible for creating two monthly Newsletters issued to the database in Latin America and the United States • Communication skills

    • Hospitality
    • 700 & Above Employee
    • Banquet Server
      • Aug 2017 - Dec 2017

      • Event room set up and pack down for social and corporate events • Communication skills in customer service • Ensured guest satisfaction • Banquet attendant during service • Event room set up and pack down for social and corporate events • Communication skills in customer service • Ensured guest satisfaction • Banquet attendant during service

    • Peru
    • Restaurants
    • Hostess / Cashier
      • Feb 2017 - Jul 2017

      • Developed communication skills and customer service • Answered calls, scheduled reservations and managed large customer queue • Organized table seating • Assisted servers and cashier operations in busy hours • Developed communication skills and customer service • Answered calls, scheduled reservations and managed large customer queue • Organized table seating • Assisted servers and cashier operations in busy hours

Education

  • Blue Mountains International Hotel Management School
    Bachelor of Business, Hotel and Resort Management
    2018 - 2020
  • Universidad Peruana de Ciencias Aplicadas
    Bachillerato, Administración/Gestión hotelera
    2014 - 2020

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