Gabriela Goytisolo
Assistant Account Manager at Universal Student Exchange- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Full professional proficiency
Topline Score
Bio
Experience
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Universal Student Exchange
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Peru
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Staffing and Recruiting
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1 - 100 Employee
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Assistant Account Manager
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Sep 2022 - Present
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Netzun
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Peru
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E-Learning Providers
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1 - 100 Employee
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Project Manager - Netzun Lives
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Feb 2021 - Dec 2022
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Key Account Manager
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Jun 2020 - Dec 2022
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The Fullerton Hotels and Resorts
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Singapore
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Hospitality
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1 - 100 Employee
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Executive Club Attendant
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Oct 2019 - Mar 2020
• Established great communication with VIP guests • Check in, Check out and payments of guests • Assisted guests with enquiries personally and via email • Communication between other departments of hotel when necessary • Set up and service for Breakfast and Canapés service • Established great communication with VIP guests • Check in, Check out and payments of guests • Assisted guests with enquiries personally and via email • Communication between other departments of hotel when necessary • Set up and service for Breakfast and Canapés service
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InterContinental Perth City Centre
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Australia
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Hospitality
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1 - 100 Employee
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Food and Beverage Server
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Apr 2019 - Sep 2019
Heno and Rey / Ascua / Loft Bar • Served food and drinks efficiently following hotel standards and true hospitality experience • Interacted with guests, received orders and processed payments professionally • Made recommendations to guests based on menu knowledge • Prepared coffees and cocktails following recipes Gallery Meetings • Set up rooms for social and corporate events • Served during events • Performed closing duties such as cleaning the pantry and preparing the bill at the end of event • Communication skills Room Service • Delivered orders to the rooms following brand standards • Maintained area fully stocked and clean utensils such as coffee machine • Prepared Room Service financial report at the end of the shift Show less
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Fiesta Tours Peru
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Área metropolitana de Lima
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Sales Assistant
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Jan 2018 - Jul 2018
• Prepared quotations and trip itineraries • Constant communication with suppliers such as hotels, local and international operators, restaurants, others • Responsible for creating two monthly Newsletters issued to the database in Latin America and the United States • Communication skills • Prepared quotations and trip itineraries • Constant communication with suppliers such as hotels, local and international operators, restaurants, others • Responsible for creating two monthly Newsletters issued to the database in Latin America and the United States • Communication skills
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JW Marriott
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Hospitality
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700 & Above Employee
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Banquet Server
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Aug 2017 - Dec 2017
• Event room set up and pack down for social and corporate events • Communication skills in customer service • Ensured guest satisfaction • Banquet attendant during service • Event room set up and pack down for social and corporate events • Communication skills in customer service • Ensured guest satisfaction • Banquet attendant during service
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Los Bachiche
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Peru
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Restaurants
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Hostess / Cashier
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Feb 2017 - Jul 2017
• Developed communication skills and customer service • Answered calls, scheduled reservations and managed large customer queue • Organized table seating • Assisted servers and cashier operations in busy hours • Developed communication skills and customer service • Answered calls, scheduled reservations and managed large customer queue • Organized table seating • Assisted servers and cashier operations in busy hours
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Education
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Blue Mountains International Hotel Management School
Bachelor of Business, Hotel and Resort Management -
Universidad Peruana de Ciencias Aplicadas
Bachillerato, Administración/Gestión hotelera