Experience

Rolls-Royce Solutions Africa (Pty) Ltd
• South Africa
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Regional Account Manager Sub-Saharan Africa

  • Jul 2016 - Present


ABB

• Azerbaijan
• Banking
• 700 & Above Employee

• • Apr 2012 - Jun 2016

  Implement and manage various operational systems to drive lean business environment and culture.Development & Integration of ATURB (business management module in conjunction with SAP) to conduct complete and detailed business analysis at the click of a button.Drive proactive sales behavior to achieve profitable growthSet targets based on LBU strategyEnsure appropriate market coverage both for new and service businessEnsure alignment with existing OEM and End User agreementsAccountable for end user decisions in favour of ABB and service revenue and gross marginBuild professional long term relationships with the local customer base Drive sales actions to ensure potential business is secured.Drive proactive sales behavior to achieve profitable growthImprove business units overall profitability Show less

• • Jan 2009 - Mar 2012

  Support & Manage 24 hour service availability/emergency dutyCoordinates and plans all service/repair jobs together with the customerCoordinate the service job with the necessary resource, parts etcHandling of BU internal service job assignmentsEnsure the right technical specifications as per customer requirementsEnsure that sevices are carried according to Occupationanl, Health and Safety and Quality requirementsManage the service order process from quotation to invoicingManage the service execution process by using DSA for job planning and data recordingEnsuring data quality during service executionResponsible fro the financial performance of the order and customer satisfactionMake sure that all necessary data has been registered in the ERP system Work closely with Technical Advisor on technical issuesCoordinates/communicates with End User Salses regarding customer statusGive feedback regarding market intelligence to the relevant functionsExecute maintenance agreements, OPACFollow up on maintenance scheduler informationResponsible for continuous process improvement Show less



Cambro

• Australia
• Retail

• CNC Machine Operator

  • Jan 2006 - Dec 2006

  Worked on contractual basis. Responsibilities were to machine raw material into components used to make catalytic converters for vehicles. Assistant with the setup of the CNC Machine Worked on contractual basis. Responsibilities were to machine raw material into components used to make catalytic converters for vehicles. Assistant with the setup of the CNC Machine