Fatinnur Kautsar Iskhandar

Assistant Manager Trainee at Black Canyon Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Semenyih, Selangor, Malaysia, MY
Languages
  • Malay Native or bilingual proficiency
  • English Full professional proficiency
  • Japanese Elementary proficiency

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Experience

    • Malaysia
    • Food & Beverages
    • 1 - 100 Employee
    • Assistant Manager Trainee
      • Mar 2023 - Present

       6 weeks of training on the SOPs for barista and kitchen production.  Operates POS and processed ordered drinks and menu correctly according to SOPs.  Overseeing staff performance and ensuring quality dining services; preparing staff schedules  Monitor compliance with local safety and hygiene regulations.  Manage stocks and place orders as needed for daily production and operation.  6 weeks of training on the SOPs for barista and kitchen production.  Operates POS and processed ordered drinks and menu correctly according to SOPs.  Overseeing staff performance and ensuring quality dining services; preparing staff schedules  Monitor compliance with local safety and hygiene regulations.  Manage stocks and place orders as needed for daily production and operation.

    • Malaysia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Halal Industry Training
      • Jan 2023 - Apr 2023

      1. Learn and practice business communication, marketing, conflict management, and project management to improve soft skills. 2. Work in a group and present group projects on a theoretical production setting for HACCP, BeSS, food law and regulations, food labeling, and a better understanding of the requirements of food safety assurance programs. 3. In training for the professional halal executive certification. 1. Learn and practice business communication, marketing, conflict management, and project management to improve soft skills. 2. Work in a group and present group projects on a theoretical production setting for HACCP, BeSS, food law and regulations, food labeling, and a better understanding of the requirements of food safety assurance programs. 3. In training for the professional halal executive certification.

    • Malaysia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Baker/Inventory Control
      • Aug 2021 - Aug 2022

      1. Assisted with the SOP development for the central kitchen’s production and a new outlet in Lalaport; trained new outlet’s crews for product preparation. 2. R&D on new flavors for seasonal release; assisted on cakes/cookies decorations. 3. Checked the quality of raw materials and end products to ensure standards and specifications were met. 4. Managed the shop inventory and stocks in/out, ensuring raw materials are constantly available for daily production. 5. Developed a systematic approach for better inventory management thus reducing cost from ad-hoc purchases. Show less

    • Higher Education
    • 1 - 100 Employee
    • Food Service Worker
      • Aug 2016 - May 2018

      1. Involved in customizing and processing drinks orders from customers. 2. Advised customers on food ingredients about freshness and possible allergens. 3. Communicated and worked with colleagues and supervisors to ensure seamless operation. 1. Involved in customizing and processing drinks orders from customers. 2. Advised customers on food ingredients about freshness and possible allergens. 3. Communicated and worked with colleagues and supervisors to ensure seamless operation.

    • Documentation Assistant
      • Aug 2017 - Aug 2017

      1. Assist in the registration of 3000 new international students admitted to the University of Illinois Urbana-Champaign. 2. Verified and ensured their immigration documents and status were correct in the university’s system. 3. Work in a team to ensure the registration process ran smoothly. 1. Assist in the registration of 3000 new international students admitted to the University of Illinois Urbana-Champaign. 2. Verified and ensured their immigration documents and status were correct in the university’s system. 3. Work in a team to ensure the registration process ran smoothly.

    • Malaysia
    • Higher Education
    • 1 - 100 Employee
    • Orientation Leader
      • May 2014 - Aug 2014

      1. Assisted and managed 500 new students’ registration by ensuring the process ran smoothly. 2. Lead a small group of new students to familiarize themselves with college facilities and available opportunities. 1. Assisted and managed 500 new students’ registration by ensuring the process ran smoothly. 2. Lead a small group of new students to familiarize themselves with college facilities and available opportunities.

Education

  • University of Illinois at Urbana-Champaign
    Bachelor of Science in Food Science and Human Nutrition, Food Science and Technology
    2015 - 2018
  • INTEC Education College
    American Credit Transfer Programme, Pure Science
    2013 - 2015
  • SBPI Jempol
    Sijil Pelajaran Malaysia, 8A+ 3A
    2011 - 2012

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