Elsie Arthur

Client Experience Officer at FIDES GROUP
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Contact Information
us****@****om
(386) 825-5501
Location
Accra, Greater Accra Region, Ghana, GH

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Credentials

  • Become a Digital Marketing Specialist
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Build Your Skills In Customer Service
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Content Marketing Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers (2019)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Digital Marketing Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Email and Newsletter Marketing Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Marketing on Facebook (2020)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Marketing on Instagram
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • SEO Foundations (2018)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Social Media Marketing: Strategy and Optimization
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

  • FIDES GROUP
    • Ghana
    • Facilities Services
    • 1 - 100 Employee
    • Client Experience Officer
      • Feb 2023 - Present

  • eServices Africa Limited
    • 100 - 200 Employee
    • Sales Advisor
      • Dec 2022 - Mar 2023

  • IBS Consulting | Dream Jobs & Schools✨
    • Canada
    • E-Learning Providers
    • 1 - 100 Employee
    • Community Manager
      • Oct 2022 - Dec 2022

  • The Queen Mothers Association of Ghana
    • Accra, Greater Accra Region, Ghana
    • Project Assistant
      • Jun 2022 - Aug 2022

      I was instrumental in preparing sponsorship proposals for the Non- Profit for the “Infirmary for Needy Senior High Schools” project Doubled as Personal Assistant for the president of the organization. Took minutes at all Organisational Meetings Managed Social Media across platforms for the organization Wrote and distributed letters for meetings and sponsorship as and when needed. I was instrumental in preparing sponsorship proposals for the Non- Profit for the “Infirmary for Needy Senior High Schools” project Doubled as Personal Assistant for the president of the organization. Took minutes at all Organisational Meetings Managed Social Media across platforms for the organization Wrote and distributed letters for meetings and sponsorship as and when needed.

  • BezoMoney (Techstars ‘23)
    • Ghana
    • Financial Services
    • 1 - 100 Employee
    • Community Manager
      • Sep 2021 - Jan 2022

  • Virdge Digital
    • Community Manager
      • Aug 2019 - Mar 2021

  • Greeple Ghana
    • Community Manager
      • May 2018 - Aug 2019

Education

  • University of Education

Community

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