Experience

Center for Hearing and Communication

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager

  • Dec 2018 - Present

  • Managed meetings with clients and families (Deaf and Hard of Hearing, and Hearings) to screen and assess eligibility and needs. • Provided case management in tandem with mental health. • Provided in-home services as required or needed. • Communicated with the family to help develop a Child and Family team to create wraparound service plan that will allow continued success in the community. • Processed referrals conducted intake assessments and facilitated enrollment into program. • Conducted needs assessment and connected families to community resources. • Conducted crisis management to help families navigate and successfully resolve emergencies. • Created individualized service strategies with long term goals and assessed progress towards mandatory outcomes. Addressed/identified risk factors that prevented clients from reaching their goals. • Maintained client files through consistent documentation, and protected confidentiality of client files. • Worked with client(s) to help them succeed in daily functioning (e.g., scheduling appointments, legal rights, applications, insurance, school Individual Education Plans, employment etc.). • Provided advocacy related to client(s) needs. • Taught client(s) and families American Sign Language Lessons and held monthly classes outside programs. • Planned, advertised and facilitated family workshops designed to promote family bonding while teaching life skills. • Managed program and monthly billing accounts (e.g., flex funds). Show less



Jackson Memorial Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Peer Specialist

  • Apr 2007 - Jul 2009

  • Provided peer support services and served as consumer advocate. • Presented recovery information for consumers including coping skills. • Supported communication for Deaf and Hard of Hearing consumers. • Delivered assessments to consumers on daily basis. • Ensured consumers take their medications by following appropriate instructions. • Provided peer support services and served as consumer advocate. • Presented recovery information for consumers including coping skills. • Supported communication for Deaf and Hard of Hearing consumers. • Delivered assessments to consumers on daily basis. • Ensured consumers take their medications by following appropriate instructions.



VITAS Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Contract File

  • Mar 2000 - Oct 2005

  • Performed clerical work and maintain files including renewal agreement contracts. • Created new folders and labeled new patients' records. • Generated Microsoft Excel Spreadsheet and Words documents • Distributed mail and completed various Tasks as an office assistant. • Performed clerical work and maintain files including renewal agreement contracts. • Created new folders and labeled new patients' records. • Generated Microsoft Excel Spreadsheet and Words documents • Distributed mail and completed various Tasks as an office assistant.



Barnett Bank Of South Florida

• United States
• Real Estate
• 1 - 100 Employee

• Items Processing

  • Mar 1987 - Oct 1998

  • Operated proof machine to encode dollars amount and other required fields specific documents. • Verified out of balance transactions within bank proof work. • Receives, verified, and prepared clients' work checks, deposits for proof encoding operations. • Balance encoded work to provide totals. • Completed preparation work as part of sorter function. • Operated proof machine to encode dollars amount and other required fields specific documents. • Verified out of balance transactions within bank proof work. • Receives, verified, and prepared clients' work checks, deposits for proof encoding operations. • Balance encoded work to provide totals. • Completed preparation work as part of sorter function.