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Desiree Tilaar

Founder & CX Design Director at ASA CX Consulting

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Contact Information

us****@****om

(386) 825-5501

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Location

Jakarta, Jakarta, Indonesia, ID

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Nishit Gupta

It was a pleasure to work with Desi. She has a great sense of design and her attention to details is extremely good. She has a good understanding of local consumer behaviour and has a rich experience working in Indonesia..

Charlie Tjokrodinata

Desiree is very passionate in her crafts and she leads by showing good example and compassion. I had the fortune to work with Desiree in a number of projects and those were filled with fulfilling experience and helped me to look at different point of views. Furthermore, she is also one of the few people that truly appreciates measurement and evaluation, and put those as an integral part of every project.

Melani Moechtar

Desi is not only good at what she’s doing buat her attitude is also oustanding. She’s focus, determine, and such a sweet angel at the same. She has a wonderful taste of design that’s why working with her only make everything goes easier and time efficient.

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Experience

ASA CX Consulting

Indonesia
Business Consulting and Services
1 - 100 Employee

Founder & CX Design Director
- Apr 2022 - Present
ASA, formerly known as FCN Maina, is a CX consultancy that helps clients create seamless online and offline experiences to maximize impact using a human-centered approach. We integrate communications and service design to effectively change behaviors and achieve results. Current clients include retails and public services. ASA, formerly known as FCN Maina, is a CX consultancy that helps clients create seamless online and offline experiences to maximize impact using a human-centered approach. We integrate communications and service design to effectively change behaviors and achieve results. Current clients include retails and public services.

Independent Consultant

United States
Technology, Information and Internet
1 - 100 Employee

Communications & Design Consultant
- May 2016 - Present
Develop communication and channel strategies, provide consulting, training and creative services for both commercial and non-profit clients. Clients included: USAID CHISU, the Indonesian Ministry of Health, Corruption Eradication Commission (KPK), UNICEF, Jenius BTPN with XION, World Agroforestry Centre, Sariayu, KNCV Develop communication and channel strategies, provide consulting, training and creative services for both commercial and non-profit clients. Clients included: USAID CHISU, the Indonesian Ministry of Health, Corruption Eradication Commission (KPK), UNICEF, Jenius BTPN with XION, World Agroforestry Centre, Sariayu, KNCV