Experience

CONNECT, powered by American Family Insurance

• United States
• Insurance
• 300 - 400 Employee

• Inside Sales Agent

  • Jan 2021 - Present

  I am in inside sales insurance agent who is licensed to sell property and casualty insurance in 42 states. I specialize in delivering first class customer service and assisting clients by education on insurance, providing quotes, and selling insurance products. I take pride in my ability to be an active listener with a strong attention to detail, and multi-task on multiple different computer screens and systems, all while a set of guidelines. I take inbound calls and provide appropriate and accurate quotes for auto/home/renters/condo/umbrella insurance. I love being able to educate clients about the right coverages all while delivering friendly and warm customer service. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Makeup Artist for Laura Mercier

  • Jun 2014 - Present

  I provide the very best in customer service, assessing my customer's needs and wants. I empower women every day as I show them new makeup routines and skincare regimens that make them feel beautiful and confident. I have been trained by regional and global artists who work with Laura Mercier so I can successfully show my customers Laura's way of applying makeup. I continuously follow up with my customers and have created close relationships with many people. I am a team player at Nordstrom, so not only do I show my customers Laura Mercier, I assess all of my customer's needs and show them other products that Nordstrom has to offer as well. I am frequently AM or PM Manager In Charge of the department, so I can successfully manage the many people in the department and delegate daily opening and closing duties. Show less

• Business Manager for Laura Mercier

  • Apr 2017 - Jan 2021

  I manage a team of makeup artists for Laura Mercier at Nordstrom Michigan Avenue. I provide excellent customer service to my clients and help grow my business to be the very best it can be. I lead and coach a team of makeup artists to execute outstanding events through fantastic service and positivity. I have been trained by Laura Mercier global artists and certified through Laura Mercier's Les Techniques.



Charlotte Tilbury Beauty

• United Kingdom
• Personal Care Product Manufacturing
• 700 & Above Employee

• Assistant Counter Manager

  • Sep 2016 - Apr 2017

  I assist in managing the highest volume counter in the store and the highest volume Charlotte TIlbury counter at Nordstrom in the United States. I create counter goals and personal goals for the team. I love to do a lot of administrative work such as the scheduling, tester orders, analyzing raw data, creating spreadsheets to help the counter achieve their goals. I still clientele and maintain my customer relationships. My strengths include organization, delegation, communication, motivation, time-management, multi-tasking, leadership, and teamwork Show less

• Makeup Artist

  • May 2016 - Apr 2017



Francescas

• Assistant Manager

  • Nov 2013 - Jul 2014

  I manage a team of key holders and sales associates under the direction of the regional, district and store manager; performing and completing projects and assignments as required or requested. I process shipment while unpacking and putting away merchandise for inventory. I've completed training in loss prevention and how to deal with theft and injury. I analyze reports and company drivers in order to encourage staff to make our daily/monthly/quarterly goals. I am highly trained in visual merchandising and excellent at visually changing the stores to meet market trends and maximize our sales. I am proficient in Microsoft Works. Show less



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Sales Associate

  • Aug 2011 - Nov 2013

  I perfected the art of product knowledge by memorizing ingredients and company history and effectively and efficiently communicated the "Lush Life" to guests. As a seasoned employee, I trained and coached employees in the moment. I gave treatments and created long-term relationships with customers. I was the campaign manager of the store, so I communicated key details of the campaigns to coworkers and performed the visual merchandising of the campaigns (made sure all of the merchandise arrived in shipment and arranged the campaign tables to company standards). I conducted the seasonal hiring in October 2013. I also made weekly or bi-weekly orders from office suppliers and assessed what office supplies were needed for the store. Show less



Bakers Square

• Restaurants
• 100 - 200 Employee

• Hostess and Server

  • Nov 2008 - Aug 2011

  I greeted and seated guests into the restaurant. Took high volume pie reservations via and online database during holidays. I worked the front of the restaurant, using the cash register and teaching others to do so. I maintained a high level of cleanliness in the kitchen and front of the restaurant. I took orders and brought out food in a timely and efficient manner. I greeted and seated guests into the restaurant. Took high volume pie reservations via and online database during holidays. I worked the front of the restaurant, using the cash register and teaching others to do so. I maintained a high level of cleanliness in the kitchen and front of the restaurant. I took orders and brought out food in a timely and efficient manner.