Courtney Williams

Client Services Operations Assistant at Edgility Consulting
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Location
Greater Orlando

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Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Client Services Operations Assistant
      • Feb 2023 - Present
    • United States
    • Education Management
    • 100 - 200 Employee
    • Network Operations Coordinator
      • Jan 2020 - Feb 2023

      Provides direct operational, administrative, and financial support to the Meeting Street Schools Network team directly impacting the network mission that all children deserve an excellent education regardless of their socioeconomic circumstances. Operational Support: Serve as the Network Operational support lead – schedule meetings, expense reimbursement, event support, and presentation prep as needed for the Executive level. Talent Acquisition Project Management: Independently manages training materials and operational playbook for weekly teacher Interview Days across 4 campuses from conception to completion; manages interview schedules, and travel accommodations, implements event logistics, and makes sure candidates enjoy their experience resulting in a 90% hire rate. Onboarding Strategy Implementation: Create a new hire onboarding experience (Excel & Workday) impacting 200+ new educators; conducting reference/background checks, generating reports, and updating employee lifecycle records through platforms including Lever, Workday, and Airtable. Recruitment Strategy Implementation: Supports the development and implementation of a recruitment and marketing strategy that will attract a robust pool of high-quality candidates to the Network's available job opportunities. Strategy and Process Improvements: Assists in the development of process improvements related to recruitment, selection and onboarding informed by both stakeholder input and quantitative data; designs and implements improvements that are tailored to meet the Network's needs and are compliant with state and federal laws; successfully complete special projects as assigned Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Program Assistant
      • Aug 2017 - Dec 2019

      • Provides executive level support to Administrator of Telehealth, Executive Medical Directors, and directors and their underlying teams • Responsible and Accountable for weekly, monthly, and quarterly Leadership meetings • Manages the scheduling, creating agendas, distributing minutes, follow up on action items for all meetings and collaborative meetings for the Center for Telehealth • Processes and manage travel reimbursements for meeting/conference expenses on an on-going basis for 50+ employees • Maintain and manage the allocation process for all office expenditures. Expenditures are documented within our expenditure platform, entitled UMS • Involved in the startup and implementation of two primary software platforms • Accountable for the processing of all contractual business accounts payable allocations • Maintain and track departmental expenditures such as purchase requisitions and purchase orders on a daily basis • Accountable for analyzing various aging reports for contractual business sites on a weekly basis; consult payments and terms with sites • Manage and maintain Asset Database and Facilities Management on a monthly and quarterly basis. • Responsible and accountable for the planning and coordination of all internal meetings, Annual Telehealth Retreat, and team building exercises (selecting vendors and venues, managing budgets, and developing event plans) Show less

    • Patient Services Specialist
      • Jan 2016 - Jul 2017

Education

  • Charleston Southern University
    Bachelor of Science - BS, Kinesiology
    2010 - 2015

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