Corey Kain

Technical Support Specialist at Quest Payment Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Australia, AU
Languages
  • English Native or bilingual proficiency
  • Hebrew Professional working proficiency

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Bio

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Credentials

  • Responsible Service of Alcohol
    Complete Hospitality Training RTO #3722
    Jan, 2020
    - Nov, 2024
  • 2nd Dan Black Belt - Taekwondo
    Melbourne Taekwondo Centre
    Sep, 2013
    - Nov, 2024
  • First Aid - Level 1
    Divers Alert Network DAN Asia-Pacific
    Aug, 2013
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Dec 2021 - Present

      Provision of technical solutions to business partners and their sub-franchises for their payment systems. Provision of technical solutions to business partners and their sub-franchises for their payment systems.

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Quality Assurance Engineer
      • May 2021 - Dec 2021

      Inclusive of the following tasks: - Testing software development projects - Testing internal software projects Inclusive of the following tasks: - Testing software development projects - Testing internal software projects

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Development Manager
      • Jan 2021 - Apr 2021

      Inclusive of the following tasks: - Business opportunity & sales oversight - Business Liaison - Marketing Strategy Inclusive of the following tasks: - Business opportunity & sales oversight - Business Liaison - Marketing Strategy

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Chatbot Optimisation Manager
      • Mar 2019 - Jun 2019

      Inclusive of tasks, such as: - Chatbot flow mapping - Conversation flow management - Chatbot response training - Liaising with developers Inclusive of tasks, such as: - Chatbot flow mapping - Conversation flow management - Chatbot response training - Liaising with developers

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2019 - Mar 2019

      Inclusive of tasks, such as: - Customer administration - Warm inbound calling - Problem resolution - Telephone-oriented customer service Inclusive of tasks, such as: - Customer administration - Warm inbound calling - Problem resolution - Telephone-oriented customer service

  • Hanoi Hannah
    • Melbourne, Australia
    • Assembly Crew
      • Mar 2017 - Jul 2017

      Inclusive of tasks, such as: - Alfresco dining equipment assembly - Liaising with customers - Alfresco dining presentation Inclusive of tasks, such as: - Alfresco dining equipment assembly - Liaising with customers - Alfresco dining presentation

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales Development Representative
      • Jan 2017 - Mar 2017

      Inclusive of tasks, such as: - Cold-calling prospective customers - Appointment setting - General administration - Lead generation Inclusive of tasks, such as: - Cold-calling prospective customers - Appointment setting - General administration - Lead generation

Education

  • Swinburne University of Technology
    Bachelor's degree, Business
    2017 - 2020
  • Swinburne University of Technology
    Bachelor's degree, Business Information Systems
    2017 - 2020
  • Mount Scopus Memorial College
    Victorian Certificate of Education, Prep - Grade 12
    2004 - 2016

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