Front Desk Agent

• Jul 2023 - Present

English Second Language Tutor

• Oct 2022 - Present

English Second Language Instructor

• Sep 2022 - Jul 2023

English Second Language Teacher

• Sep 2020 - Aug 2022

ESL instruction, IELTS, TOEFL, TESOL, TEFL prep ESL instruction, IELTS, TOEFL, TESOL, TEFL prep

Front Desk Staff

• Jan 2020 - Apr 2020

Night Auditor

• Nov 2017 - Jan 2020

Guest Service Agent

• Jun 2016 - Nov 2017

opening the reservations department. booking reservations for two full service restaurants in dtla : mrs fish and perch. going through the opentable books and confirming reservations via phone. heavy call volume and emails. opening the reservations department. booking reservations for two full service restaurants in dtla : mrs fish and perch. going through the opentable books and confirming reservations via phone. heavy call volume and emails.

Residential Coordinator

• Jan 2016 - Jun 2016

assist residents with requests, packages, spa and fitness requests, regulated guest complaints and stocked and cleaned the spa, lounge, recreation area. recommend local services such as movers, repairmen, and car services. assist residents with requests, packages, spa and fitness requests, regulated guest complaints and stocked and cleaned the spa, lounge, recreation area. recommend local services such as movers, repairmen, and car services.

Room Service Attendant

• Sep 2015 - Jan 2016

served all guests for 24 hour room service. celebrity guests frequented this boutique hotel. occasionally served on the main dining floor for breakfast services, cleaned and restocked all room services items including tray pick up and bussing the lobby. served all guests for 24 hour room service. celebrity guests frequented this boutique hotel. occasionally served on the main dining floor for breakfast services, cleaned and restocked all room services items including tray pick up and bussing the lobby.

Chef Concierge

• Jul 2010 - Sep 2015

lead concierge desks at over 20 different hotels in manhattan. booked dinner reservations, theatre tickets, sports events, car reservations, planned tours and itineraries for large groups. directions to anywhere in the tri state area. help with flight check in and boarding passes and acted as liaison between the front office and guests. helped increase timeshare interests in specific luxury properties. lead concierge desks at over 20 different hotels in manhattan. booked dinner reservations, theatre tickets, sports events, car reservations, planned tours and itineraries for large groups. directions to anywhere in the tri state area. help with flight check in and boarding passes and acted as liaison between the front office and guests. helped increase timeshare interests in specific luxury properties.

Sales Floor Associate

• Sep 2009 - Jun 2010

sales, cashiering, and maintaining the floor sales, cashiering, and maintaining the floor

Stock Associate

• Dec 2007 - Dec 2008

checking and restocking inventory on the floor. assisting guest with items and doing stock checks. running items out to the floor for guest and deliveries. arranging and counting the back of the stock room for efficiency. checking and restocking inventory on the floor. assisting guest with items and doing stock checks. running items out to the floor for guest and deliveries. arranging and counting the back of the stock room for efficiency.

Sales Associate

• Aug 2007 - Dec 2007

sales, stocking, cashiering, and maintaining the floor. sales, stocking, cashiering, and maintaining the floor.

Sales Floor Team Member

• Sep 2006 - Aug 2007

sales sales

Horologist

• Dec 2004 - Dec 2005

fixing watches, changing batteries, checking water pressure, replacing bands and links. selling watches and upgrades. fixing watches, changing batteries, checking water pressure, replacing bands and links. selling watches and upgrades.