Executive Director

• Oct 2009 - Present

• Manage daily operations including finances, member and Board communications, social media campaigns, etc. • Manage strategic plan and the resources needed to meet goals timely • Coordinate and draft responses to Federal proposed rules, requests for information and Congressional requests • Collaborates with outside counsel/lobbyist and sister associations on legislative and regulatory issues • Develop and execute marketing plans for increased membership, association awareness, and educational hosted opportunities • Manage and coordinate webinars and audio conferences including speakers, technology, surveys and CE • Coordinate bi-annual conferences: manage financials, develop budget, review proposals, site negotiations, speaker negotiations, agenda development, onsite management and manage CE awards • Participate in Executive Committee, Board of Directors, and other committee meetings to develop strategic plans, analyze needs of members and assess industry conditions • Independently research cost savings and methods of achieving greater operational efficiencies • Manage multiple projects and committees to ensure completion and attainment of goals • Manage and maintain website, portal and membership database • Create Email marketing campaigns for industry updates, educational opportunities and membership drives Show less

Revenue Cycle Consultant (Rehabilitation)

• Jul 2009 - Present

• Manage the implementation of new revenue cycle application over 3 distinct service lines including outpatient rehabilitation, long term care and home health contract billing, and hospital setting billing. Implementation included setting up new clearinghouse, developing system processes, and training of staff. • Analyze current operations related to: computer applications, benefits verification process, admissions, denials management, and collections • Analyze accounts receivable aged reports to determine collectible accounts then review all outstanding accounts for prioritization • Collaborate with executive leadership on departmental projects, improvements, and direction of staff • Implements new processes to reduce accounts receivable days and produce cleaner and more timely filing of claims to increase collections • Assess and restructure responsibilities of billing staff to create greater efficiencies, cross training, and a team work environment • Credentialing - staff and facility for Medicare Part A and Part B and Private Payors • Perform daily, weekly, and/or monthly billing functions such as: creating claims, fixing claim errors, submitting claims, tracking claims, posting payments, follow up and reconciling patient accounts • Develop job descriptions and participate in hiring process Show less

Revenue Cycle Specialist

• Feb 2007 - Jun 2009

• Analyzed systems and processes related to: benefits verification, reimbursement, denials, collections, and payers to provide management with process improvements to increasing collection, filing clean and timely claims, maximize reimbursement levels, reduce accounts receivable days, streamline patient intake and billing, and create efficiencies with cash posting • Managed billing, cash posting, and collections for multiple outpatient rehabilitation sites with varying services and contract arrangements • Direct supervision of revenue cycle staff and indirect supervision of front desk staff both on and off site • Implemented paperless HRIS and payroll system for 200+ employees; combined employee communication, open enrollment and management portals for an annual cost savings of $12K • Conducted training and meetings live and via web for all levels of personnel • Negotiated and monitored contract arrangements with multiple payers for optimal reimbursement • Developed and reviewed analysis reports focused on improving unit revenues, volumes, and expenses • Resolved patient and payer insurance, billing, and financial assistance issues • Managed credentialing for organization, physicians, and therapy professionals Show less

Administrative Secretary

• Oct 2002 - Feb 2007

• Coordinated $2.5 million new facility project: overseeing the construction timeline, organizing the purchasing and vendors for the interior furniture, blinds, hardware, supplies, and equipment • Analyzed for COO and senior management data for cost savings on expenses, streamline of staffing models, and collections improvements • Conducted training and meetings live and via web for all levels of personnel • Served as human resource and payroll processes in conjunction with hospital health system • Maintained contracts/agreements with government, commercial payers and internal/external associations • Provided administrative support for hospital Inpatient Rehab Unit to improve use of reimbursement tools and analysis of census (IRF-PAI) • Participated in Board of Directors meetings and maintained membership, minutes, and by-laws Show less

Executive and Sales Secretary

• May 2000 - Aug 2002

• Supported sales and executive team in domestic and international customer and broker correspondence, generated sales quotes, orders and Letters of Credit, and created operational reports of board meetings • Assisted consolidation of international subsidiary: coordinating communications and transfers back to US • Developed training for sales secretary and other processes • Created and managed several sales databases to track purchases and inquiries • Trained co-workers on new software and procedures Show less

Executive Secretary

• May 1998 - May 2000

• Payroll Processing • Time and Attendance Tracking • Accounts Payable • Accounts Receivable • Coordinated product shipping contracts • Payroll Processing • Time and Attendance Tracking • Accounts Payable • Accounts Receivable • Coordinated product shipping contracts

Administrative Assistant

• Jun 1997 - May 1998

• Developed position procedures through operator and manager interviews • ISO Document Controller: Maintained and created ISO documentation and forms for daily use and training of new hires • Statistical process control: create and maintain charts on machine output • Support human resources, upper management, sales, accounting and purchasing • Developed position procedures through operator and manager interviews • ISO Document Controller: Maintained and created ISO documentation and forms for daily use and training of new hires • Statistical process control: create and maintain charts on machine output • Support human resources, upper management, sales, accounting and purchasing

Administrative Assistant

• 1996 - 1996

Administrative Assistant

• Jan 1995 - Jun 1995

Company closed Company closed