Corporate Operations Support Manager

• Apr 2023 - Present

Executive Assistant To Chief Executive Officer & President

• Jul 2019 - May 2022

Branch Office Administrator

• May 2016 - Jul 2019

The Office Administrator for John L. Scott residential operations is responsible to develop and implement strategies and operational systems at the branch level that are consistent with the communication from the Branch Manager and to support the vision of the John L. Scott Leadership Team; ensuring that branch culture operates in valuing ways, by sharing useful information, focusing on the work, promoting diversity and providing growth and prosperity opportunities for all office support team members and to ensure that the financial and legal integrity is maintained while profitability goals are attained through broker associate and support team productivity. Show less

Campaign Manager

• Aug 2018 - Nov 2018

Carried Daniel Nguyen to victory in the 2018 November Elections, earning the top vote of 11,000+ Lake Oswegans. ▸ Staffed the candidate at public events ▸ Prepped and Organized Campaign Files ▸ Tended to Social Media Account and General Media Coordination with vendors ▸ Developed networks and relationships with local campaign and volunteers. ▸ Delivered lawn signs ▸ Researched and developed Field Plan ▸ Coordinated neighborhood canvasses ▸ Amended and operated campaign VAN database pertaining to the developments of the campaign Show less

Call Time Deputy

• Feb 2016 - Apr 2016

- Donor Research - Staffing Governor Brown during Call-Time - Reporting to the Finance Director - Pledge Chasing - Donor Research - Staffing Governor Brown during Call-Time - Reporting to the Finance Director - Pledge Chasing

Broker Representative

• Jun 2015 - Jan 2016

This position is the main point of reception for 50+ real estate agents. Under the direction off the office administrator/manager the Broker Representative assists in all day-to-day activities involved in running a busy real estate office. The focus of this position primarily assists all agents with customer relationship management. Duties unique to this particular broker services representative position are: ▸ Assisting with listing and deal coordination and occasionally processing commission checks using in house accounting software. ▸ Filing, archiving, maintaining legal forms ▸ Program and broker marketing services. Produce and order business cards, flyers, perma flyers and/or any additional marketing media. ▸ Providing orientation tours to all new agents/hires. ▸ Demonstrating knowledge of John L. Scott's intraface and real estate industry specific tools to all new agents/hires. ▸ Management the office website while assisting all agents in the maintenance of his/her websites. ▸ Management of all social media for the office. ▸ Assisting John L. Scott’s Sunset Corridor Managing Principal Broker with managing recruiting contacts, recruiting packets and any unique administrative tasks. ▸ Assisting John L. Scott’s Oregon Regional Manager with weekly e-marketing messages and maintaining the rolling managers’ vacation schedule. ▸ Being the central liaison/administrator for John L. Scott’s Portland Activator Program (11 introductory courses to real estate) across all Portland Metro Corporate and Affiliated Branches. Show less

Lane County Drug Court Liason Case Manager

• Feb 2014 - Apr 2015

ROLES ▸ Plan, advocate, manage and coordinate case load with Drug Court treatment team and the court. ▸ Interact positively with clients, other agencies, program managers, coworkers, court, and executive director. Listen, understand, relate, confront, mediate where necessary to resolve conflicts, and demonstrate ability to work with a diverse population. ▸ Coordinate in court, filling out all paperwork needed to complete assessment and placement appointment to treatment provider and appointment is set. ▸ Collaborate with participants, treatment team and court. Define structure of drug court obligations and participant goals that will support completing the program successfully and support the participant. ▸ Identify services and supports needed for the participant to meet his or her goals, make referrals and support the follow through of accessing services. ▸ Coordinate and manage ongoing communication with services and supports, and conduct evaluation of ongoing participant progress to determine and monitor appropriate services and level of intensity provided to meet the need of client. ▸ Coordinate and support access to services that assist the participant to stabilize in housing, job training and work search and placement, health referrals and accessing medical and dental issues, and educating and accessing service providers. ▸ Coordinate with treatment team and courts to communicate risks and needs of participants being served and how those are being met. Be the liaison of information to the entire court and treatment team by sending expedient correspondences. Work closely with the treatment team by attending weekly, clinical staffing to stay informed of the barriers and challenges of participants as well as the successes and accomplishments of participants. Show less

International Admissions Coordinator

• Jul 2008 - Jan 2014

PROFILE Admissions Department Associate (2008 - 2011) Admissions Department Director (2011 - 2013) International Admissions Coordinator (2013 - 2014) KEY RESULTS ✪ Conducted international travel to the Philippines to present study abroad opportunities in the United States. Coordinated advertisements with the Manila Times, located educational seminar site at the SMX Convention Center, and hotel accommodations for accompanying international presenters. Sought out five established Metro-Manila recruiting consultancies to launch first time partnerships in the Philippines. ✪ Developed and built contact network of 800+ prospective students through the conceptual design of a website survey. Established company e-newsletters, responses tailored by student interests and academic credentials. ✪ Marketed and advertised program on Facebook, targeting Southeast Asia, Africa, and the Middle East, generating 66,000+ page “likes” to date. ROLES ▸ Advised prospective students about degree programs in the United States. Reviewed, processed, and approved completion of student applications. Updated company database to track the progress of student application development. Guided affiliate agencies or underrepresented applied students if submitted applications were incomplete. ▸ Managed oversight and company organizational structure of partnership accounts in Israel, Jamaica, India, Kenya, Tanzania, Nigeria, Ghana, Philippines, Thailand, Nepal, Jordan, and Egypt. Honored and coordinated an international student referral system to these regionally exclusive consultancies. ▸ Coordinated with partnered U.S. accredited universities and international consultancies regarding the finalization of student statuses within the program. ▸ Assisted company CEO by supplying reports pertaining to number of applicants officially accepted into the program, visa success rates, and social media marketing metrics. Show less

Cashier/Dishwasher Associate

• Jan 2013 - Apr 2013

Greeted customers, took food orders and handled money. Assisted with delivery of cooked food and ensured the sanitary quality of the restaurant lobby, front end, and dishes. Greeted customers, took food orders and handled money. Assisted with delivery of cooked food and ensured the sanitary quality of the restaurant lobby, front end, and dishes.

Campaign Manager

• Oct 2012 - Nov 2012

▸ Developed networks and relationships with local campaign and volunteers. ▸ Located urban and rural areas to place Paul Holvey for State Representative lawn signs. ▸ Coordinated neighborhood canvasses targeting new precinct additions is House District 8. ▸ Amended and operated campaign VAN database pertaining to the developments of the campaign. ▸ Knocked on 500+ doors, implemented 70+ lawns sign, and won 71.1% of House District 8 votes. ▸ Developed networks and relationships with local campaign and volunteers. ▸ Located urban and rural areas to place Paul Holvey for State Representative lawn signs. ▸ Coordinated neighborhood canvasses targeting new precinct additions is House District 8. ▸ Amended and operated campaign VAN database pertaining to the developments of the campaign. ▸ Knocked on 500+ doors, implemented 70+ lawns sign, and won 71.1% of House District 8 votes.

Teaching Intern

• Sep 2011 - Dec 2011

The Council on International Education Exchange Internship ▸ Assisted and introduced basic child developmental teaching methods and English to preschool classrooms. ▸ Demonstrated ability to connect and converse with administration, on-site staff and children in Swahili. ▸ Observed and conducted four months of extensive research on the Tanzanian preschool education system. The Council on International Education Exchange Internship ▸ Assisted and introduced basic child developmental teaching methods and English to preschool classrooms. ▸ Demonstrated ability to connect and converse with administration, on-site staff and children in Swahili. ▸ Observed and conducted four months of extensive research on the Tanzanian preschool education system.

Shift Manager

• Oct 2010 - Jun 2011

Greeted customers, consulted customers in purchase decisions, and handled money at POS. Ensured that displays were clean and that products were in stock. Opened and closed the store, calculating and entering store earnings in corporate database. Greeted customers, consulted customers in purchase decisions, and handled money at POS. Ensured that displays were clean and that products were in stock. Opened and closed the store, calculating and entering store earnings in corporate database.