Cyril Guiraud

CEO at Travel Prime
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Contact Information
us****@****om
(386) 825-5501
Location
MC
Languages
  • Anglais Full professional proficiency
  • Espagnol Professional working proficiency
  • Français Native or bilingual proficiency

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Experience

    • France
    • Consumer Services
    • 1 - 100 Employee
    • CEO
      • Jul 2022 - Present

    • Monaco
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • COO / Travel and Mobility Consultant
      • Jan 2019 - Present

      At Theta Travel Tech, we have brought together tourism professionals with over 20 years of experience to help you achieve your goals. We digitize transportation, whether you are an airline, train or bus company. We enable you to achieve your distribution objectives by offering you the best solutions on the market and adapting them to your unique needs. We advise you, develop and/or and integrate market solutions (GDS, BackOffice,...) to your travel agency, tour operator or distribution site (Web or mobile APP). We develop your distribution systems today, for tomorrow (internal, external). We accompany you on a daily basis in your transformation projects (Organisation, IS,...).

    • France
    • Travel Arrangements
    • 1 - 100 Employee
    • Chief Product Officer, Transitional Manager
      • Sep 2018 - Dec 2021

      Establishment of the Products team, Product Strategy and Roadmap, product & features delivery and satisfaction of the various Onepark services. Set up of an external technical team to manage the Back, Web and mobile application developments. Establishment of the Products team, Product Strategy and Roadmap, product & features delivery and satisfaction of the various Onepark services. Set up of an external technical team to manage the Back, Web and mobile application developments.

    • France
    • Software Development
    • Head of Travel Tech, Operations & Services
      • Feb 2017 - Jan 2019

      At Ayin Consultancy&Services, we digitize transportation, whether you are an airline, rail or bus. We enable you to reach your distribution objectives by offering the best solutions on the market and adapting them to your unique needs. Are you a Bus / Rail / Air / Hotel operator and have consulting and development needs to change your booking system to a more efficient one? Do you want to optimize your revenues, launch additional products on your basic offer to maximize your margins or complete a customer need? With a successful experience of more than 15 years in the world of tourism, the founders of Ayin Consultancy & services offer their services to help you solve these problems.

    • France
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Operational Director in a Car Dealer
      • Feb 2017 - Sep 2018

      Dealer Director for the Audi, Seat, Skoda, Volkswagen and Volkswagen Utility brands. Dealer Director for the Audi, Seat, Skoda, Volkswagen and Volkswagen Utility brands.

  • NEDEY Automobiles Group
    • Montbéliard, France
    • Project director
      • Oct 2015 - Jan 2017

      Commercial and structuring missions for the group (upgrade of quality points, web approach, operational management of the Peugeot concession of Belfort, ...) Commercial and structuring missions for the group (upgrade of quality points, web approach, operational management of the Peugeot concession of Belfort, ...)

    • France
    • Software Development
    • 300 - 400 Employee
    • Product Manager
      • Aug 2015 - Oct 2015

      AIR & RAIL product Manager Product Development Team Management for Air/Rail booking system (Agile development). AIR & RAIL product Manager Product Development Team Management for Air/Rail booking system (Agile development).

  • Automobiles JM
    • Audincourt, France
    • Business development director
      • Oct 2013 - Jul 2015

      Responsible for the development of the company at the National and Overseas Regions, my role is to evolve business processes to enable the growth of the company on different axes: • Rationalization of the customer journey from the first contact on the phone or from the Web to delivery in our concessions or at the customer, • Improved customer experience within the main dealership, pre-sales and after sales • Evolution of the purchasing process to propose new products (referencing of new brands), • Implementation of new tools (Telephony, Customer Web Site, Lead Management, CRM, ..) • Automation of order management and suppliers. • Implementation of KPIs and tools to drive the activity and resources. • Supervision of teams and collaboration of different services and sites (Service Purchase, Phone Sales Service, Services Sales Showrooms, Service Management Suppliers, Customer and Supplier Billing Service, Vehicle Preparation Service, Administrative service, service deliveries, after-sales, garage ...). • Opening of new points of sale As a result, and despite a sluggish overall market environment, Automobiles JM was able to maintain a steady number of sales compared to 2013 to maximize the margin per vehicle.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Country Manager France & Belux
      • Jan 2013 - Oct 2013

      Creation and implementation of both strategy and business development of GetThere (A Sabre Holdings Brand) in France and Belux.

    • Business Development Manager France & Belux
      • Dec 2011 - Jan 2013

      Positioning of the Getthere brand on the French and Belux markets, in partnership with GDS, global and local corporate travel agencies (TMC), content managers and Travel Management associations. Establishment of the Getthere sales policy in these same markets, in the direction of resellers (travel agencies, branch networks) and direct customers (companies, SMEs and SMIs, via purchasing or travel services). a local team ready to orchestrate implementations and support, in close relationship with international teams. Development of sales in these markets with a strong goal of brand recognition in less than 12 months and implementations as a complete solution, dedicated or portal to agency networks, resellers and direct customers. Results in mid-year: Objectives achieved, the brand is starting to benefit from a certain notoriety and solicitations for presentations or responses to calls for tenders are numerous, with already some success. The local team is in place, trained and implemented early, assisted by the international GetThere teams, whose effectiveness is daunting. The step of communicating and distributing the product on a larger scale can start.

    • Senior Technology Manager
      • Apr 2001 - Jan 2012

      - 2007-2011 : Technology Manager / Directeur technique pour les grands comptes et comptes globaux. (Gestion de projets divers (implémentations, installations, nouvelles solutions end to end locales), mise en place de partenariats avec les grands groupes de l'industrie, consolidation de la présence du groupe sur les marchés France et Benelux).- 2004/2007 : Responsable équipe technique France et Benelux (Gestion de l'équipe France et Benelux, Choix de partenaires locaux et création de produits de groupe à vocation locale, application de la stratégie du groupe sur le marché Français et adaptation aux spécificités locales. Gestion de la relation technique avec les clients ou leurs sociétés informatiques).- 2002/2003 : Spécialiste produits : (Gestion des nouveau produits et fonctionnalités globaux pour les marchés France et Benelux / Conduite de beta tests pour nouvelles fonctionnalités / Déploiement de solutions locales et héritées du siège (USA) chez les clients France et Benelux)- 2001 : Agent de support téléphonique (Réponse aux appels clients / Organisation et adaptation de documentation globale au marché Français / Mise en place d'actions préventives aux pannes système et suivi de clients)

    • France
    • Travel Arrangements
    • 1 - 100 Employee
    • Assistant de Production
      • Feb 2000 - Apr 2001

      - Ouverture de destinations du catalogue Jumbo (a la carte) - Mise en place des brochures Jumbo agences - Automatisation des carnets de voyage - Support ventes Jumbo agences - Ouverture de destinations du catalogue Jumbo (a la carte) - Mise en place des brochures Jumbo agences - Automatisation des carnets de voyage - Support ventes Jumbo agences

    • Agent de Comptoir - Billetiste
      • 1998 - 2000

      - Ouverture de l'agence Sportours - Vente de voyages à forfait et sur mesure pour la clientèle loisirs - Developpement des ventes sociétés - Gestion de portefeuille de clients sociétés - Gestion du point de vente - Ouverture de l'agence Sportours - Vente de voyages à forfait et sur mesure pour la clientèle loisirs - Developpement des ventes sociétés - Gestion de portefeuille de clients sociétés - Gestion du point de vente

    • Forfaitiste - à la carte
      • May 1996 - Sep 1998

      - Vente de voyages sur mesure pour un Tour Operator spécialiste de l'Asie du Sud Est - Support (vente et conseil) Agences de Voyages - Vente de voyages sur mesure pour un Tour Operator spécialiste de l'Asie du Sud Est - Support (vente et conseil) Agences de Voyages

Education

  • ECE - Ecole des Cadres d'Entreprise - Pigier - Melun
    BTS, Tourisme Loisirs
    1994 - 1996
  • Université Sorbonne Nouvelle
    DEUG, Lettres et Civilisations Etrangères
    1992 - 1994
  • Lycée Catherine et Raymond Janot - Sens
    BAC, G3 - Commerce
    1989 - 1992

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