Carrie Emley
Operations & Salesforce Consultant at Insight Powered- Claim this Profile
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Bio
Jon Weston
More than a great Project Manager or Salesforce administrator, Carrie is a great person! Always positive, always willing to help, Carrie helped us introduce Salesforce.com to the ActiveDisclosure Teams and then made the system more streamlined, efficient, and very productive for people within our teams and Senior Management. She is always willing to go above and beyond with time and effort. I'd work with Carrie again...in a heartbeat! I highly recommend Carrie.
Amit Shirke
Carrie is a thorough professional and keenly strikes the right balance of being professional in the clients shoes and being absolutely sensitive to a vendors needs to be successful. Its been a pleasure working with Carrie and it felt just like working for an offshore arm of the same company- like the word vendor never existed! Highly recommended!
Jon Weston
More than a great Project Manager or Salesforce administrator, Carrie is a great person! Always positive, always willing to help, Carrie helped us introduce Salesforce.com to the ActiveDisclosure Teams and then made the system more streamlined, efficient, and very productive for people within our teams and Senior Management. She is always willing to go above and beyond with time and effort. I'd work with Carrie again...in a heartbeat! I highly recommend Carrie.
Amit Shirke
Carrie is a thorough professional and keenly strikes the right balance of being professional in the clients shoes and being absolutely sensitive to a vendors needs to be successful. Its been a pleasure working with Carrie and it felt just like working for an offshore arm of the same company- like the word vendor never existed! Highly recommended!
Jon Weston
More than a great Project Manager or Salesforce administrator, Carrie is a great person! Always positive, always willing to help, Carrie helped us introduce Salesforce.com to the ActiveDisclosure Teams and then made the system more streamlined, efficient, and very productive for people within our teams and Senior Management. She is always willing to go above and beyond with time and effort. I'd work with Carrie again...in a heartbeat! I highly recommend Carrie.
Amit Shirke
Carrie is a thorough professional and keenly strikes the right balance of being professional in the clients shoes and being absolutely sensitive to a vendors needs to be successful. Its been a pleasure working with Carrie and it felt just like working for an offshore arm of the same company- like the word vendor never existed! Highly recommended!
Jon Weston
More than a great Project Manager or Salesforce administrator, Carrie is a great person! Always positive, always willing to help, Carrie helped us introduce Salesforce.com to the ActiveDisclosure Teams and then made the system more streamlined, efficient, and very productive for people within our teams and Senior Management. She is always willing to go above and beyond with time and effort. I'd work with Carrie again...in a heartbeat! I highly recommend Carrie.
Amit Shirke
Carrie is a thorough professional and keenly strikes the right balance of being professional in the clients shoes and being absolutely sensitive to a vendors needs to be successful. Its been a pleasure working with Carrie and it felt just like working for an offshore arm of the same company- like the word vendor never existed! Highly recommended!
Credentials
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Salesforce Certified Business Analyst (SCBA)
SalesforceMay, 2023- Oct, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJul, 2016- Oct, 2024 -
ICAgile Certified Professional
ICAgileJan, 2016- Oct, 2024 -
Salesforce Integration Certification
HubSpot AcademySep, 2023- Oct, 2024
Experience
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Insight Powered
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Operations & Salesforce Consultant
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Oct 2022 - Present
Insight Powered is a division of Provisions Group Insight Powered is a division of Provisions Group
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Provisions Group
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Operations and Salesforce Consultant
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Nov 2020 - Present
In my current role I assist external clients as well as provide internal operations support by helping teams: - Define scope of operational improvement initiatives - Develop operational improvement strategies - Restructure departments and define employee roles and responsibilities - Facilitate training initiatives and promote best practices - Oversee the implementation of operational improvement strategies - Collaborate across departments to set realistic operational targets and timeframes - Document processes, monitoring progress, and preparing status reports - Integrate new technologies and promoting adherence to industry standards Show less
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Intuit
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United States
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Software Development
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700 & Above Employee
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PMO Program Manager
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Mar 2022 - Oct 2022
- Responsible for all GTM Marketing phases and driving the highest priority initiatives across the Quickbooks Portfolio. - Responsible for GTM product launches and large-scale marketing campaigns. - Develop program roadmaps milestone plans to deliver successful business outcomes - Responsible for all GTM Marketing phases and driving the highest priority initiatives across the Quickbooks Portfolio. - Responsible for GTM product launches and large-scale marketing campaigns. - Develop program roadmaps milestone plans to deliver successful business outcomes
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Sr. Sales Enablement Analyst
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May 2016 - Aug 2020
- Drive the adoption of Salesforce.com as a productivity tool and business platform across the Organization and define solutions in Salesforce.com to support business processes - Provide analysis of business requirements, processes and workflows with suggestions for improvement - Support sales operations teams on projects and ad hoc analyses for business strategies and company KPIs - Create tools, processes, mechanisms, and automation that reduce the burden on the sales teams and functional partners in supporting sales’ objectives. - Assist in the development and maintenance of daily, weekly, monthly dashboards/reports for various departments - Monitors the sales organization’s compliance with required standards for maintaining CRM data Show less
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RR Donnelley
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United States
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Advertising Services
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700 & Above Employee
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Salesforce Business Analyst
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Jul 2015 - Apr 2016
My responsibilities included:• Salesforce.com Process Development and Product Development• Salesforce.com Process Adoption and Compliance• Salesforce.com Communications Management• Salesforce.com Management Data Validation and Management• Develop and maintain Sales Metrics in Salesforce.com• Develop and maintain client retention/renewal program• Understand the structure, process, and operations of the organization, and recommend solutions that enable the organization to achieve its goals• Standardize the organization’s workflows• Analyzes the organization's processes and systems, assessing the business model and its integration with technology for system improvements• Improves existing systems by studying current practices and designing modifications• Validate operation improvements by conducting tests and review testing completed by Development team• Accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues• Become an extension of the sales team, interacting with clients to solidify the exceptional client experience, provide support for demonstrations, enhance the renewal process to build client retention• Promote the concept of working together as a team to build continual improvement with the Company and departments• Partner with sales, marketing, service, production, development and billing to provide an exceptional client experience Show less
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Offshore Services Program Manager (BPO)
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Feb 2001 - Apr 2016
Developed, implemented and managed services in an offshore environment across 3 continents. Created dynamic processes that allow work to be moved or shared with offshore teams. Process Management includes XBRL related work, SEC filings, Composition, Electronic Documentation Distribution and Print Distribution.
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financialprinter.com
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Information Technology & Services
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Composition Manager
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Aug 1999 - Jan 2001
Responsibilities included: supervise floor staff comprised of word processors, expeditors and proofreaders; coordinate workflow to ensure deadlines are met; develop and document departmental standard operating procedures; train staff on use of word processing/typesetting systems and SOP’s; work closely with both internal and external clients to create quality documents; troubleshooting; schedule staff; create and edit Word, HTML, and ASCII financial documents using MS Word and EDGAREase; proofread and quality check documents; file both ASCII and HTML documents with the SEC Show less
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Smiland Paint Company
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United States
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Chemical Manufacturing
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Customer Service Manager
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Jan 1993 - Aug 1999
Responsibilities included: supervise customer service/inside sales department staff; supervise outside sales team; create and maintain monthly sales and rebate reports; maintain computerized inventory of product; oversee quarterly inventory of stock in multiple warehouses; create and maintain database of customers and products; oversee marketing projects; create labels and catalog entries for products; train staff on new computerized operating system; provide telephone customer service; and conduct inside sales. Show less
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Education
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2016 - 2019
Western Governors University
Bachelor's degree, Business Administration and Management, General
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