Experience

Taneira

• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • May 2022 - Present

  • Delivered excellent service to ensure high levels of customer satisfaction.• Store look and feel review daily basis to ensure VM standard.• Recruitment of store staff in consultation with Cluster Manager.• Motivated the team to meet sales objectives by training and mentoring.• Identified potential candidates by periodically performance review for promotion & progression.• Created business strategies to attract new customers, BTL activities, expanding store traffic.• Interacted with customer, resolve store escalations• Daily floor walk to ensure freshness, availability & visibility of Top Selling, Focus SKUs, identifying slow/non moving SKUs, implementing mark down, partial mark down, write off.• Prepared detailed reports on buying trends, customer requirements, and profit and loss statement• Ensured store compliance with health and safety regulations.• Undertaken store administration duties such as managing store budgets and updating financial records.• Competition mapping.• Monitored inventory levels and communicating with category team.• SOP audit and taking action wherever required.• E-Commerce order fulfillment on time.• Controlled cost.



Tablez and Toys Private Limited

• Store Manager

  • Oct 2018 - May 2022

  • Ensured execution of sales targets as per plan.• Maintained efficient operations and effective product merchandising.• Training and supervision of store staff.• Plan and direct store operations.• Inventory control and security. • Co-ordinated the marketing of the store on a local level.• Responsible for upkeep of stores.• Monitored security systems.• Ensured exceptional customer service by store staff.• Prepared detailed reports on buying trends, customer requirements, and profit and loss statement• Ensured store compliance with health and safety regulations.• Undertaken store administration duties such as managing store budgets and updating financial records.• Ensured visual merchandising guidelines are adhered to and standards and maintained.



Inmark Retail

• Floor Manager

  • May 2015 - Oct 2018

  Responsible for achievement of sales targets which have been set for store. Monitored the achievement of sales targets and taken corrective measures where required.Hold team accountable to achieving goals. Trained and motivated( Team size 42) all associates through on-going programs in sales, customer service and product knowledge. Assessed performance and provide on-going feedback; Complete and deliver performance appraisals and development plans. Maintained presence through effective floor management and ensure staff coverage in all areas of the store. Ensured visual merchandising guidelines are adhered to and standards and maintained. Ensured mystery shop targets are met by conducting periodic audits.Ensured minimization of shrinkage levels in the department.Ensured store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc. Maintained standard LFL growth of store.



Shoppers Stop

• Fashion Assistant

  • Dec 2011 - Apr 2015

  Counter salesIncreased average bill size( Push Sales & Cross sales),Achived sales target of BrandsProper display of merchandise.Maintained standard conversion rate.Fist Citizen enrollment.Feedback from customer.Daily Global count. Counter salesIncreased average bill size( Push Sales & Cross sales),Achived sales target of BrandsProper display of merchandise.Maintained standard conversion rate.Fist Citizen enrollment.Feedback from customer.Daily Global count.