Experience

Junior Achievement of Southeastern Michigan
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Vice President of Programs

  • Feb 2022 - Present


Big Brothers Big Sisters of Metropolitan Detroit

• United States
• Non-profit Organizations

• • Jan 2020 - Feb 2022

• • Jan 2015 - Jan 2020

  Assists agency in achieving financial sustainability by creating strategies around capacity, by building partnerships, and assisting with the writing of grants * Hires, engages, develops, and holds staff accountable to work efficiently and effectively and to achieve individual and team goals while complying with local policies and national standards of practice * Accountable for program performance by monitoring operational effectiveness using workflow and tracking systems * Grant management and grant reporting * Minimize agency’s risk by ensuring program compliance with national organization’s policies and procedures * Plans, leads and drives implementation of programs designed to increase and strengthen mentoring relationships and youth development * Manages critical service and workflow issues that are impacting the ability to provide quality services * Develops and implements new program initiatives to expand mentoring services or target community issues as directed or needed * Establishes and oversees program segment of agency’s overall budget ($750,000) * Ensures that all systems required to track and report on program functions due to grant requirements and national standards are established and maintained as needed * Manages child served to hit goal annually. Agency serves about 900 youth annually who are matched with 900 mentors * Leads communications related to service delivery and customer service to enhance program implementation, communicate policy and assure quality and compliance * Develops and maintains positive working relationships with faith-based, community, school and business leaders *Maintains an organized, customer-centric service delivery model, (outreach, customer service, enrollment, and match support) reviews and updates as needed * Utilize expertise in applying child safety and risk management. Show less

• • Mar 2004 - Dec 2014