Ben Drakeford
Enterprise BDR Manager | Intraday Automation Expert at QStory- Claim this Profile
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Bio
Eleanor Sims
It has been great watching Ben grow from his first interview to an established Inside Sales rep. His work ethic is unmatched and he sets a great example for other members of the team to follow. He is analytical and logical in his approach, and a great communicator within and between teams. It’s been a pleasure working with him and I would recommend him for any team.
Dr Emily Beaumont
I taught Ben when he was a student at Plymouth University and I was his lecturer on the module Enterprise Portfolio. Ben was a very engaged student, taking time to acknowledge and react to feedback in order to develop his entrepreneurial capabilities. Ben has a great entrepreneurial spirit and drive which will stand him in good stead for an enterprising future!
Eleanor Sims
It has been great watching Ben grow from his first interview to an established Inside Sales rep. His work ethic is unmatched and he sets a great example for other members of the team to follow. He is analytical and logical in his approach, and a great communicator within and between teams. It’s been a pleasure working with him and I would recommend him for any team.
Dr Emily Beaumont
I taught Ben when he was a student at Plymouth University and I was his lecturer on the module Enterprise Portfolio. Ben was a very engaged student, taking time to acknowledge and react to feedback in order to develop his entrepreneurial capabilities. Ben has a great entrepreneurial spirit and drive which will stand him in good stead for an enterprising future!
Eleanor Sims
It has been great watching Ben grow from his first interview to an established Inside Sales rep. His work ethic is unmatched and he sets a great example for other members of the team to follow. He is analytical and logical in his approach, and a great communicator within and between teams. It’s been a pleasure working with him and I would recommend him for any team.
Dr Emily Beaumont
I taught Ben when he was a student at Plymouth University and I was his lecturer on the module Enterprise Portfolio. Ben was a very engaged student, taking time to acknowledge and react to feedback in order to develop his entrepreneurial capabilities. Ben has a great entrepreneurial spirit and drive which will stand him in good stead for an enterprising future!
Eleanor Sims
It has been great watching Ben grow from his first interview to an established Inside Sales rep. His work ethic is unmatched and he sets a great example for other members of the team to follow. He is analytical and logical in his approach, and a great communicator within and between teams. It’s been a pleasure working with him and I would recommend him for any team.
Dr Emily Beaumont
I taught Ben when he was a student at Plymouth University and I was his lecturer on the module Enterprise Portfolio. Ben was a very engaged student, taking time to acknowledge and react to feedback in order to develop his entrepreneurial capabilities. Ben has a great entrepreneurial spirit and drive which will stand him in good stead for an enterprising future!
Experience
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QStory
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Enterprise BDR Manager | Intraday Automation Expert
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Mar 2021 - Present
My team works within the contact centre industry to deliver rapid cost savings through automation and superior employee experience solutions. I work with, support and build our team of Intraday Automation Experts to support Planning Leaders and Contact Centre Directors to deliver superior customer service with zero operational waste. I am responsible for consulting my Clients through their Intraday Automation Transformation. AcheivementsMost recently, our work with Domestic & General yielded a 2x return on investment within 9 months of going live, by making productive use of idle time and enabling them to significantly reduce shrinkage. A link to this case study can be found below.Awarded in 2021 with ‘Global Product Leader in WFM and Intraday Automation' by Frost & Sullivan. Download the full Best Practice report below.
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Business Development Representative (BDR)
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Jul 2020 - Mar 2021
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Cortex Intelligent Automation
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Enterprise Business Development
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Feb 2018 - Apr 2019
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Nexmo (now Vonage)
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United States
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Software Development
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1 - 100 Employee
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Inside Sales Representative
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Aug 2015 - Feb 2017
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BetVictor
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Gibraltar
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Gambling Facilities and Casinos
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100 - 200 Employee
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Marketing Executive & Online Content Editor
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Jun 2013 - Jun 2014
(University Placement) (University Placement)
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Education
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2011 - 2015
Plymouth University
BA(Hons) Business Studies, 1st Class -
2009 - 2011
Bay House Sixth Form
A levels in: Maths, Geography, Biology and Business (AS) -
2004 - 2009
Crofton School
A's in Maths, English and Science & A* in Geography
Community
