Azlin Kather
Operation Associate at Vase.ai- Claim this Profile
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Bio
Credentials
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Train The Trainer
NIOSH Certification Sdn BhdDec, 2016- Sep, 2024
Experience
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Vase.ai
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Malaysia
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Market Research
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1 - 100 Employee
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Operation Associate
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Jul 2022 - Present
Responsible for managing survey campaigns, conducting feasibility calculations for new projects, engaging and supporting users, contributing to product management, and conducting research and data validation. With a focus on optimizing operations and enhancing user experiences, I collaborate with cross-functional teams to align campaign objectives, identify software bugs, test new features, and provide valuable feedback for improvements. ⭐Key Responsibilities: 1. Survey Campaign Management: • Determine targeting parameters, timing, and distribution methods to optimize survey effectiveness. • Launch surveys, oversee data collection, and perform data cleaning to ensure the relevance, reliability, and accuracy of responses. • Monitor and achieve survey quotas to meet project objectives. • Collaborate with research and customer success teams to align campaign objectives and maximize results. 2. Survey Project Feasibility Calculation: • Conduct feasibility studies for potential clients' new projects. • Utilize research methodologies and analyze past data points to assess feasibility. • Provide insights and recommendations based on the feasibility study results. 3. User Engagement and Support: • Interact with platform users via email and social media accounts. • Provide excellent customer service to ensure positive user experiences and help users navigate the Vase.ai platform effectively. 4. Product Management: • Collaborate with the tech team to identify and report software bugs and usability issues. • Test new features and functionalities and provide feedback to the team. • Actively participate in discussions, contributing ideas to enhance the user experience. • Contribute to product improvement by sharing insights from user engagement. 5. Additional Responsibilities: • Conduct research and validate national representative numbers for client research audiences. • Ensure the accuracy and reliability of data used for targeting purposes. Show less
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GP Strategies Corporation
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United States
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Business Consulting and Services
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700 & Above Employee
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Learning Coordinator
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2021 - 2021
Part of the project management team, providing service to the client: Hong Kong and Shanghai Banking Cooperation (HSBC) Malaysia. ⭐My responsibilities include but are not limited to: • Coordinate and manage the learning requirements of more than 3,000 staff (whole country branches of HSBC Bank in Malaysia) • Engaging and building relationships with various groups of stakeholders. • Person in charge of compilation, analysis, and reporting of training data for HSBC Malaysia staff covering a few lines of businesses. • Manage the learning management system database through the SAP SuccessFactors platform. • Serve as a liaison between external parties (e.g. Asian Banking School, Asian Institute of Chartered Bankers, etc.), the client (HSBC), and colleagues across GP teams globally. • Manage multiple training datelines, planning, and scheduling training for different lines of businesses. • Undertake routine L&D functions such as scheduling, invitations, booking of trainers, trainer reviews, and budgeting. • Assist HSBC HR team in ad hoc tasks and daily shared services operation. Show less
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NIOSH Certification Sdn Bhd
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Malaysia
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International Trade and Development
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1 - 100 Employee
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Trainer
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2017 - 2020
• Delivered NIOSH Prasarana Safety Passport (NPSP) training (a compulsory course for everyone involves in the Light Rail Transit line 3 (LRT3) development project) to vast employee’s background from various companies. • Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance. • Delivered NIOSH Prasarana Safety Passport (NPSP) training (a compulsory course for everyone involves in the Light Rail Transit line 3 (LRT3) development project) to vast employee’s background from various companies. • Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance.
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MRCB George Kent Sdn Bhd (MRCBGK)
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Malaysia
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Construction
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100 - 200 Employee
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Safety, Health & Environment (SHE) Training Coordinator
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2016 - 2017
• Transform business priorities into learning solutions by developing relevant content to meet training objectives. • Participating in a highly-collaborative, rapid development process and working in a team environment that includes regular engagement with team members, peer review, and other formative feedback. • Digesting complex content and translating it into thoughtful and strategic creative executions. • Coordinate documentation issuance and meetings with government agencies to acquire certain approval/support conditions. • Designed and delivered excellent presentations to engage participants. • Participated in annual training schedule planning. • Delivered excellent customer service while working with staff and external parties on a daily basis for various new and ongoing training management. ⭐KEY CONTRIBUTIONS: • Develop solutions for training delivery efficiency by suggesting new ideas and techniques; which increased participant retention rate from beginning to end of training session up to 20%: 1) Creating training slides with fun and attractive yet formal template (70% image/figure & 30% words); 2) Work together with team members on the additional slides input: sharing of real-life case studies & statistics for a better practical understanding of theoretical knowledge. • Research, analyze, and prepare for presentation to relevant authorities for railway projects (E.g. Fire & Rescue Department of Malaysia, Royal Malaysia Police, Department of Environment, etc.). • Additional Project – entrusted by the general manager due to the shown interest in working on real-time projects and adaptability to a fast-paced environment: Manage complex material and machinery delivery planning & developed accurate manpower forecast; the number of auxiliary police to be borrowed from PDRM to assist in traffic control at each junction during the delivery period (from each casting yard to scheduled construction sites). Show less
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Safety, Health & Environment Trainee
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2015 - 2015
• Conducted ergonomic training for workers (3 branches) • Participated in the company’s HIRARC evaluation and document review for the preparation of OHSAS 18001 accreditation. • Conducted ergonomic training for workers (3 branches) • Participated in the company’s HIRARC evaluation and document review for the preparation of OHSAS 18001 accreditation.
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District Health Department
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Environmental Health Officer, Trainee
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2014 - 2014
Formulated and involved in promoting health awareness on HIV/AIDS to 70 primary school students. Formulated and involved in promoting health awareness on HIV/AIDS to 70 primary school students.
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City Council
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United States
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Government Administration
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1 - 100 Employee
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Environmental Health Officer, Trainee
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2013 - 2013
Involved in hygienic practice inspection at food premises to apply the knowledge of proper food and vector - borne disease control. Involved in hygienic practice inspection at food premises to apply the knowledge of proper food and vector - borne disease control.
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Education
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2021 - 2021
Webweaver Learning Centre
Professional Certificate, Graphic Design -
2012 - 2016
Universiti Putra Malaysia
Bachelor of Science - BS, Environmental & Occupational Health
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