Mentor

• May 2019 - Present

I mentor women in the utilities sector via ‘WUN’, to help people grow professionally and personally, build confidence and find progression within their careers. I mentor women in the utilities sector via ‘WUN’, to help people grow professionally and personally, build confidence and find progression within their careers.

Business Manager, Energy

• Jul 2022 - Present

Grayce was founded in 2012 with a belief in the value that emerging talent can bring to businesses. We aim to be the best fast-track developer of top graduate talent, enabling improved diversity of thought and delivery in digital transformation and change. Grayce works with organisations nationwide to help them build sustainable talent pipelines in change and transformation, data analysis and tech. We passionately believe our curious graduates are a key part of the answer to the digital change talent demand equation. We are on a mission to help organisations witness the power of emerging top graduate talent. We give our people a platform to realise their potential, focusing on continuous learning, building capability and living our values so we can continue to develop the leaders of the future. If you want to find out more just ask me! Show less

Business Development Manager

• Dec 2019 - Jul 2022

Training Provider Business Lead

• Jul 2018 - Dec 2019

Responsible for developing new business leads, generating opportunities and the management of key accounts, to raise awareness of schemes and registrations services. I am the lead point of contact for new business within the training provider market, managing, retaining and developing existing accounts, utilising sector specific knowledge and growing our market share.

Business Development

• 2018 - Jul 2018

Business Development, Government and Defence

• Mar 2017 - Feb 2018

Managing and organising the Government and Defence sectors Sponsorships and Events in line with strategy. Building and establishing strong targeted relationships with the wider sector and MoD. Managing from start to end a 3 year Sponsorship of UKAF Cycling for Carillion, aiming to raise the profile of UKAF Cycling and strengthening Carillion's ties with the MoD. Developing and monitoring pre bid opportunities presenting these to senior managers and board members in line with the 2020 strategy.

Knowledge Management Analyst

• Nov 2016 - Mar 2017

Managing and growing a database of bid knowledge documents, administration of SharePoint sites and writing capability documents. Building and maintaining relationships throughout the company to capture current and new work, in line with collateral needed for the bid knowledge SharePoint site. Analysing bids submitted and future work to identify future needs for collateral to support on upcoming bids. This role involved developing O365 skills and training new individuals on how to build SharePoint sites to support a wider goal of sharing knowledge and working in a more mobile, easier and more efficient method using O365. Show less

Strategy Analyst

• Sep 2016 - Nov 2016

Strategy Analyst - analysing and tracking industry competitors, writing market competitor updates and competitor analysis reports. contributing to the business strategic report and making business development recommendation's.

Sales Coach and Project Management

• Apr 2010 - Aug 2016

Coached and managed new and existing telephony advisers, to deliver service excellence and maximise opportunities to grow the business. Contributed at both strategic and operational levels when delivering people management strategies. Led and supported numerous training and development projects, providing effective feedback and solutions on how to improve the business. Supported business demands by managing an excellent grade of service thus ensuring efficiency for customers. Key Achievements: • Graduated through the company’s ‘Future Leader’s Academy’, 2nd place nationally in the Dragons Den Challenge for best business improvement initiative. • Managed 6+ teams to achieve business objectives and personal successes - securing new roles and growing throughout the business. • Managed multiple successful projects and implemented/driven various trials, reviewing and reflecting on successes and areas for development. Show less

Support Worker

• Mar 2012 - Dec 2013

Supported and managed the living of individuals with learning disabilities and /or mental health. Working with service users of all ages, abilities and managing strategic planning of finances and activities. Overcame challenging situations, dealt efficiently and ethically with challenging behaviours. Key Achievements: • Successfully trained in: Personal care, Sitrus, Manual handling, Boots training and assessment for care of medicines, Health and safety, First aid and Sova. • Negotiated and secured the support needed to allow service users to continue education. • Managed finances and budgeting to support business demands, whilst training new staff. Show less

Team Mentor

• Jul 2013 - Aug 2013

Delivered the National Citizen Service, 4 week government funded programme managing young people through a course of intense challenges in order to build confidence team work and personal success. Key Achievements: • Mentored young people to successfully secure a job or work experience within 1 year of completing the programme. • Recognised nationally for best team mentor and awarded most developed team. • Raised £2200 for Teenage Cancer Trust. Delivered the National Citizen Service, 4 week government funded programme managing young people through a course of intense challenges in order to build confidence team work and personal success. Key Achievements: • Mentored young people to successfully secure a job or work experience within 1 year of completing the programme. • Recognised nationally for best team mentor and awarded most developed team. • Raised £2200 for Teenage Cancer Trust.

Financial Advisor

• Aug 2007 - Jul 2009

Developed from Financial Advisor to Team Manager with record breaking sales volumes, recognised nationally. Transferred to the Birmingham call centre in September 2008 undertaking a similar role as Team Manager; In order to continue in education. Key Achievements: • Recognised nationally as top seller wining incentives and receiving recognition awards. • Lead the way for business improvements • Facilitating communications between different departments to encourage a more cohesive working environment. • Introduced and created the ‘RBS mentoring project’ from beginning to end. As a result, empowering 50+ staff to grow through the developmental programme which is currently ongoing. Show less