Experience

Noura Books Publishing (PT Mizan Publika)

• Indonesia
• Book and Periodical Publishing
• 1 - 100 Employee

• Author

  • Jun 2021 - Present

  · Wrote and edited high-quality content and visually impactful book under deadline pressure with an exciting, captivating and authentic approach. · Newly debuted urban thriller book "Rumah Bunuh Diri" (Noura, 2021). · Wrote and edited high-quality content and visually impactful book under deadline pressure with an exciting, captivating and authentic approach. · Newly debuted urban thriller book "Rumah Bunuh Diri" (Noura, 2021).



Deliveree On-Demand Logistics (Southeast Asia)

• Thailand
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Business Operations Center

  • Dec 2020 - Feb 2021

  · Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. · Delivered exceptional level of service to each fleet partner by listening to concerns, answering questions, and solving problems. · Oversaw daily operations to ensure high levels of productivity. · Served customers and followed outlined steps of service. · Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes. · Prepared a variety of different written communications, reports and documents to ensure smooth operations. Show less



EF English First

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• Teacher Assistant

  • Jan 2020 - Jun 2020

  · Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement. · Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials. · Distributed learning materials such as worksheets, textbooks and supplemental activities. · Supported classroom activities, tutoring, and reviewing work. · Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal. · Pursued professional development opportunities to cultivate further understanding of considerations governing productive learning environments. Show less



The Amaroossa Hotel Bandung

• Indonesia
• Hospitality
• 1 - 100 Employee

• Sales Administrator

  • Aug 2018 - Sep 2018

  · Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. · Discussed sales strategies and promotional plans with the VP of Sales on a regular basis. · Handled customer relations issues, enabling quick resolution and client satisfaction. · Managed and distributed IMO and Banquet Event Orders. · Input database guests and reviews of the customers to improve sales and product qualities. · Updated schedule events and daily reports. Show less