Experience

Sequentur

• United States
• Information Technology & Services
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Mar 2023 - Present



URBAN Food Group

• China
• Food and Beverage Services
• 1 - 100 Employee

• Assistant General Manager | Waitstaff

  • Feb 2014 - Mar 2023



Firstbase.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Apr 2022 - Nov 2022

  Accounts Receivable Specialist Firstbase | April 2022 – Nov 2022 • Managed the monthly, quarterly and year-end close processes of accounts receivable, including preparing reports/schedules, analyzing revenue and providing other ad hoc information requested by management, audit or other departments. • Worked proactively with other departments in identifying and resolving accounts receivable related issues. • Analyzed billing submitted by field managers, processed in accounting… Show more Accounts Receivable Specialist Firstbase | April 2022 – Nov 2022 • Managed the monthly, quarterly and year-end close processes of accounts receivable, including preparing reports/schedules, analyzing revenue and providing other ad hoc information requested by management, audit or other departments. • Worked proactively with other departments in identifying and resolving accounts receivable related issues. • Analyzed billing submitted by field managers, processed in accounting software and apply payments. • Primary contact for all customer disputes with authorization to resolve all discrepancies; Created Jira tickets for customers and CSM's with queries. • Developed internal reports using Excel to capture specific data for revenue reporting, DSO calculations and early pay discounts. • Processed 15 daily invoices, including resolution of pricing and quantity discrepancies, correction of incorrect or missing information to ensure accuracy of records; hunted down and recovered nearly $3 million in past-due invoices. Show less Accounts Receivable Specialist Firstbase | April 2022 – Nov 2022 • Managed the monthly, quarterly and year-end close processes of accounts receivable, including preparing reports/schedules, analyzing revenue and providing other ad hoc information requested by management, audit or other departments. • Worked proactively with other departments in identifying and resolving accounts receivable related issues. • Analyzed billing submitted by field managers, processed in accounting… Show more Accounts Receivable Specialist Firstbase | April 2022 – Nov 2022 • Managed the monthly, quarterly and year-end close processes of accounts receivable, including preparing reports/schedules, analyzing revenue and providing other ad hoc information requested by management, audit or other departments. • Worked proactively with other departments in identifying and resolving accounts receivable related issues. • Analyzed billing submitted by field managers, processed in accounting software and apply payments. • Primary contact for all customer disputes with authorization to resolve all discrepancies; Created Jira tickets for customers and CSM's with queries. • Developed internal reports using Excel to capture specific data for revenue reporting, DSO calculations and early pay discounts. • Processed 15 daily invoices, including resolution of pricing and quantity discrepancies, correction of incorrect or missing information to ensure accuracy of records; hunted down and recovered nearly $3 million in past-due invoices. Show less



MegaCorp Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• AP Processing Analyst

  • Oct 2018 - Jan 2022

  » Mastered over 25 customer 3rd party billing websites and platforms with firm execution in Lean/BluJay and Syncada, leading to billing on average a total of 700+ AR invoices and 500+ AP loads per week. » Led training and onboarding of five new team members to become Processing Analysts and provided them with concise information, best practices, SOP, answered all questions relative to my position and developed recorded and written training guides that are used department wide. »… Show more » Mastered over 25 customer 3rd party billing websites and platforms with firm execution in Lean/BluJay and Syncada, leading to billing on average a total of 700+ AR invoices and 500+ AP loads per week. » Led training and onboarding of five new team members to become Processing Analysts and provided them with concise information, best practices, SOP, answered all questions relative to my position and developed recorded and written training guides that are used department wide. » Proactively followed up on aging invoices and past due carrier payments; located and forwarded system errors to correct parties to reduce and rectify issues in no more than one business week. » Interacted daily with multiple email and phone requests from carriers and factoring companies to advise on paperwork issues or delays in payment while providing courteous and professional service. » Interfaced directly with & provided a high level of service for over 30 customer contacts to supply requested information or paperwork quickly to avoid delays in receiving money billed to customers. » Designated myself as Direct Point of Contact to no less than 12 brokers and over 25+ customers daily: collected missing load information, identified load issues or questions and resolved unpaid invoices by almost 10%. • Proactively followed up on aging bills and past due carrier payments; identified and forwarded system faults to appropriate parties in order to decrease and repair issues in less than one business week. • Interacted with many email and phone inquiries from carriers and factoring businesses on a regular basis to advise on paperwork concerns or payment delays while delivering courteous and professional service.

• Document Processor

  • Feb 2018 - Oct 2018



State Farm

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Jul 2017 - Jan 2018



North State Bank

• United States
• Banking
• 100 - 200 Employee

• Customer Service Representative

  • Mar 2016 - Jul 2017

• Bank Teller

  • Oct 2011 - Mar 2016



Capital Bank

• United States
• Banking
• 400 - 500 Employee

• Bank Teller

  • Apr 2011 - Oct 2012



Coastal Credit Union

• United States
• Banking
• 300 - 400 Employee

• Teller

  • Mar 2008 - Nov 2010