Creative Marketing Specialist

• Aug 2022 - Present

- Develop and implement a comprehensive marketing strategy for the organization to reach and engage members of the community. - Create content to be used on all social media platforms, as well as e-blasts and other media platforms. - Maintain strong and productive relationships with community groups, businesses, city officials and local agencies. - Work across programs/events/staff and use all appropriate media to create innovative strategies and campaigns that inspire engagement opportunities and assist in fundraising efforts. This includes e- blasts, all social media platforms and publishing of press releases. - Implement policies and standards that reinforce the organizations branding strategy. - Ensure marketing goals are met and adheres to approved budget. - Responsible for tracking and reporting on project status. - Uses creative vision to help generate growth and align with the organization's strategic plan. Show less

Server

• Jul 2023 - Present

Membership Services Consultant

• Jul 2021 - Jun 2022

• Sell facility memberships, locker rentals, and programs and services• Provide patrons and prospective members with accurate information about Campus Recreation and the Ray Meyer Fitness and Recreation Center• Maintain fiscal accountability for sales during shift• Collaborate with supervisors and staff members to troubleshoot difficult situations to find solutions

Building Manager

• Jul 2020 - Jun 2022

• Supervise daily operation of a 123,000 square foot facility by conducting thorough walk-throughs and problem solving on the spot• Manage and coordinate 10+ student employee roles by asking questions and ensuring task completion• Resolve conflicts between patrons and employees in a professional manner to ensure compliance• Execute emergency procedures by initiating an emergency action plan to ensure safety and order• Enforce policies by talking to patrons directly about facility standards to be fair and impartial Show less

Lead Entrance Attendant

• Jun 2019 - Nov 2020

• Mentored 30+ Entrance Attendants to ensure all comply with rules and finishes daily tasks• Trained new Entrance Attendants in accordance with building policies and guidelines• Assisted patrons with any needs and requests in order to maintain a customer to employee relationship• Analyzed 50+ applicant resumes to find potential hardworking employees• Counted inventory weekly through CSI to keep a pro-shop up-to-date and organized.

Entrance Attendant

• Jan 2019 - Jul 2020

• Answered patron inquiries daily in-person and over-the-phone to ensure good customer relations• Rented out 30+ pieces of equipment to dozens of patron’s daily patrons whilst keeping track of such equipment on CSI • Oversaw hundreds of patrons entering the facility to maintain a safe and rule abiding atmosphere• Collaborated directly with co-workers and managers to complete different house-keeping tasks• Problem-solved with colleagues to handle patron or facility problems

Childcare Provider

• Aug 2019 - Dec 2019

• Maintained a safe environment for all children by carefully watching over for 3 hours at a time• Communicated with 5 children’s parents at a time to discuss personal needs• Comforted 5 children in need by getting to understand their personalities and individual needs

Storefront Marketing Associate

• Dec 2021 - Apr 2022

- Effectively communicate the features and benefits of using Tide Cleaners, focusing on convenience and quality service - Collaborate with the sales and marketing team to plan and execute specific marketing and sales plans at four different storefront locations around Chicago. - Communicate with four local Chambers of Commerce and five publications about potential marketing opportunities - Research and meet with 20+ local businesses to establish partnerships and plan co-promotions - Effectively communicate the features and benefits of using Tide Cleaners, focusing on convenience and quality service - Collaborate with the sales and marketing team to plan and execute specific marketing and sales plans at four different storefront locations around Chicago. - Communicate with four local Chambers of Commerce and five publications about potential marketing opportunities - Research and meet with 20+ local businesses to establish partnerships and plan co-promotions

Official Transfer Coordinator

• Nov 2020 - Dec 2020

Official Transfer Coordinator for the Transfer and Articulation Center at DePaul University. • Communicated with 15+ Illinois community colleges, as well as international institutions, to aid in transferring student credits • Researched DePaul University courses using Campus Connect to determine transferrable classes • Utilized information from Excel databases to fill out transfer credit forms for transferring students Official Transfer Coordinator for the Transfer and Articulation Center at DePaul University. • Communicated with 15+ Illinois community colleges, as well as international institutions, to aid in transferring student credits • Researched DePaul University courses using Campus Connect to determine transferrable classes • Utilized information from Excel databases to fill out transfer credit forms for transferring students

Cashier, Skate Guard, Instructor

• Nov 2017 - Jan 2020

• Taught and guided customers to skate through one-on-one time frames to strengthen their abilities on ice. • Oversaw skaters while on the ice to ensure safety and avoid misconduct. • Assisted customers through their personal inquires in a polite and efficient manner. • Sold tickets to customers on a cash register whilst handling money in order to use the facilities resources. • Taught and guided customers to skate through one-on-one time frames to strengthen their abilities on ice. • Oversaw skaters while on the ice to ensure safety and avoid misconduct. • Assisted customers through their personal inquires in a polite and efficient manner. • Sold tickets to customers on a cash register whilst handling money in order to use the facilities resources.

Delivery Driver

• Nov 2018 - Dec 2018

• Fulfilled customers’ orders by driving to specific restaurants and delivering to customers home in a timely manner. • Utilized customer service problem solving skills to handle gaps in communication. • Fulfilled customers’ orders by driving to specific restaurants and delivering to customers home in a timely manner. • Utilized customer service problem solving skills to handle gaps in communication.

Cashier

• Sep 2016 - Nov 2017

• Collaborated with colleagues and managers to complete orders within strict timelines. • Communicated with customers about their desires and questions with efficiency to keep business running smoothly. • Placed in-person and over-the-phone orders on a cash register to satisfy paying customer requests. • Collaborated with colleagues and managers to complete orders within strict timelines. • Communicated with customers about their desires and questions with efficiency to keep business running smoothly. • Placed in-person and over-the-phone orders on a cash register to satisfy paying customer requests.

Secretary

• May 2016 - Aug 2016

• Filed completed paperwork on a computer-generated filing system to organize important information. • Handled customers' orders both over-the-phone and in-person to ease the ordering process for valued customers. • Answered customer questions through inquiries to improve business productivity. • Filed completed paperwork on a computer-generated filing system to organize important information. • Handled customers' orders both over-the-phone and in-person to ease the ordering process for valued customers. • Answered customer questions through inquiries to improve business productivity.