Experience

Girls Inc. of Greater Lowell

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director of Operations

  • Aug 2023 - Present



Certified Homecare Consulting

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Account Manager

  • May 2023 - Aug 2023



EnviroVantage, Inc

• United States
• Construction
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Nov 2022

  * Management of day to day operations for Project Managers and Field Staff. * Coordinate project handoffs from sales team. * Facilitate interdepartmental communication and identify areas needing improvement * Work with staff to ensure license compliance. * Conduct performance reviews. * Approve company payroll. * Manage and maintain business accounts with vendors. * Developed career path training for different skill paths. * Assisted with Microsoft Power App creation for company specific production tracking needs. * Work with other Department Directors to continually seek improvements to work flow to increase production. * Resolve issues as they arise pertaining to day to day operations with both office and field staff, GC’s, and government contacts. Show less



SBLI

• United States
• Insurance
• 100 - 200 Employee

• Life Insurance Specialist

  • Apr 2017 - Sep 2021

  Work in conjunction with Insurance Professionals to ensure client satisfaction with insurance processes. Collect premiums and give updates on requirements still needed for applications. Work in conjunction with Insurance Professionals to ensure client satisfaction with insurance processes. Collect premiums and give updates on requirements still needed for applications.



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Benfit Services Specialist

  • Dec 2016 - Apr 2017

  - Work with unions and referred families for no cost benefits - Child safe kits working in conjunction with Family Protection Program - Performs needs analysis for life insurance - Work with unions and referred families for no cost benefits - Child safe kits working in conjunction with Family Protection Program - Performs needs analysis for life insurance



Home Health VNA

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Branch Coordinator

  • Dec 2013 - Dec 2016

  • Assist Clinical Area Manager as assigned with day to day operations; • Daily scheduling of 200+ patients, and 25+ clinicians • Daily time sheets ,payroll approval, phone triage • Ensuring admissions, recertification’s, SCIC's, and discharges get to OASIS staff timely. • Assist with corporate compliance and patient follow-up phone calls. • Triage and schedule patients according to medical necessity. • Assist Clinical Area Manager as assigned with day to day operations; • Daily scheduling of 200+ patients, and 25+ clinicians • Daily time sheets ,payroll approval, phone triage • Ensuring admissions, recertification’s, SCIC's, and discharges get to OASIS staff timely. • Assist with corporate compliance and patient follow-up phone calls. • Triage and schedule patients according to medical necessity.



K-Town Disposal

• Salem, NH

• Logistics Manager

  • Dec 2015 - Mar 2016

  • Entering and maintaining all QuickBooks information, • Creating job starts, • Billing for all goods and services for company. A/R. Processing Credit Card payments, ACH/EFT. Approval of payroll. • Maintaining DOT compliance, IFTA reporting, Driver qualification files, drug and alcohol screening. • Managing 35 vehicle fleet with registrations, titles, insurance, repairs, and maintaining database. Creating billing systems and files. Driver productivity and HOS reports. Monitoring of TeleTrac. • Handling of all incoming requests via email, telephone, and website. Show less



AgeSpan

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Case Aide

  • Jul 2014 - Nov 2014

  • Taking and making telephone calls to members to schedule appointments, follow-up or gather information as directed by the Nurse or Care Manager and completing documentation as needed. • Follow-up consumer work as required. Assist consumers to apply for MassHealth and annual MassHealth renewal paperwork. • Assist consumers who are requesting Elder Care Funds for emergency purchases. • Perform administrative functions to support the Team including completing standard forms including PT-1 Transportation forms, Rental Housing applications, PERS applications, etc. • Filing, copying. • Observe all confidentiality regulations and protect consumer information. • Attend mandatory meetings and trainings. Show less



The Psychological Center, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Housing Manager

  • Jun 2012 - Jun 2014

  • Manage a project balance of $250,000. • Handle any issues that arise with clients on a day to day basis. • Guide clients for street living or shelter living to being stably housed. Weekly housing meeting with goals for self-development. • Take clients to appointments as needed (DTA, Doctors, Community programs, AA/NA meetings.) • Enter all program data into ETO on-line software. Refer clients to any resources that they may need in order to become functioning members of society. • Help clients with apartment and job searches. Provide guidance and support to clients with alcohol and drug dependencies. Case management of all clients. Show less



Greater Lawrence Family Health Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• OB Fellowship Coordinator

  • Apr 2007 - Aug 2011

  • Coordinate all aspects of OB Fellowship. • Schedule fellows, travel itinerary, booking flights, scheduling away electives, and conferences. • Data entry and SharePoint site owner. • Managed on-line tracking and input of patient test results. • Provided efficient customer service to patients and potential candidates. • Managed incoming and outgoing calls for a busy residency administration office. • Took minutes for faculty meetings. • Assisted in all areas of administrative work including receptionist duties, file organization, research and development. • Maintain and prioritize daily tasks and projects including call logs, appointments, travel and expense reports, purchase orders, and general errands. • Managed budget for fellowship and office supplies. • Support six fellowship trained Family Medicine Clinicians with all aspects of administrative duties, curriculum development, and grant writing. • Ordering of all educational material for Residency Show less