Account Director

• Jul 2022 - Present

Account Supervisor

• Apr 2021 - Aug 2022

Account Coordinator for Facebook BizEd Global Marketing

• Nov 2018 - Apr 2021

Global Business Marketing

• Nov 2018 - Apr 2021

Player Services Manager

• Jan 2017 - Oct 2018

• Manage account partnerships with more than 20 hotels, negotiate contracted rates, blocks, and additional concessions to ensure the most competitive price-point • Use high-level communication skills to address any problems and maintain relationships with players and agents, while adhering to tournament policies and contractual obligations in a fast-paced environment • Create 6-month plan of action to ensure all team projects and deadlines of on-site operations are met • Maintains high quality client relationships year-round • Schedule more than 1,500 reservations and settle billing accounts at the conclusion of the tournament for staff and players including travel program budget • Act as primary communicator to upper management reporting player needs and ideas of improvements

Miami Open Player Services Coordinator

• Jan 2016 - May 2016

• Market tournament to businesses to donate their product for player gift bags and food in the player lounge • Account management for more than 20 sponsors of the tournament to ensure brand objectives were met • Writing post-tournament program evaluation of all individual accounts and demonstrate their ROI • Market tournament to businesses to donate their product for player gift bags and food in the player lounge • Account management for more than 20 sponsors of the tournament to ensure brand objectives were met • Writing post-tournament program evaluation of all individual accounts and demonstrate their ROI

Football Recruiting Office Intern

• Jan 2015 - Dec 2015

-Assisted planning the official and non-official recruit trips to the school and to football games -Lead recruits and their families on tours of the campus and the football facilities-Interacted with the recruits and their families to sell the school and our football program by tailoring their visits to their needs and preferences

Customer Service Representative

• Aug 2012 - May 2015

-Worked as customer service representative to answer questions regarding student organization reservations at our Student Activities Center-Reserved convention and meeting spaces

Media Relations Intern

• Nov 2015 - Nov 2015

-Worked media relations department distributing photo vests and providing media with race statistics in press room -Worked the interactive science learning meet-and-greet with Jimmie Johnson with more than 40 kids and their parents pre-race -Worked media relations department distributing photo vests and providing media with race statistics in press room -Worked the interactive science learning meet-and-greet with Jimmie Johnson with more than 40 kids and their parents pre-race

Miami Open Player Desk Concierge

• Mar 2015 - Mar 2015

-Assisted players by booking their transportation, distributing tournament tickets, and answering general questions about our venue and tournament -Assisted players by booking their transportation, distributing tournament tickets, and answering general questions about our venue and tournament

Media Center Intern

• Mar 2013 - Apr 2013

-Managed social media and media credentialing at the event -Worked as a microphone runner in the press conferences and athlete interviews -Managed social media and media credentialing at the event -Worked as a microphone runner in the press conferences and athlete interviews