Alan Bates

Management Consulting Manager at Apis, part of Accenture
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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5.0

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Simon Bailey

I found Alan's approach in all aspects of work to be level headed and well thought out. Alan has a great capacity for creative solutions to both business and technical problems and communicates ideas well. While working with Alan he demonstrated a capacity to understand in depth concepts in solution design and had the rare gift of being able to think 'as the client thinks'. Alan's commitment to professional outcomes is an asset that will be recognised by anyone lucky enough to employ Alan or be working in the same team.

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Credentials

  • Foundation - ITIL v3
    PEOPLECERT
    Aug, 2014
    - Oct, 2024
  • Requirements Engineering
    BCS, The Chartered Institute for IT
    May, 2013
    - Oct, 2024
  • Modelling Business Processes
    BCS, The Chartered Institute for IT
    Jun, 2012
    - Oct, 2024
  • Business Analysis Foundation Certificate
    BCS, The Chartered Institute for IT
    Mar, 2011
    - Oct, 2024

Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Management Consulting Manager
      • Jan 2019 - Present
    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Business Analyst
      • Jul 2010 - Present

      As a Business Analyst I am responsible for investigating operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. The role also has the responsibility to assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, identifying options for consideration, recommending new approaches and the quantification of potential business benefits.In addition to the duties of my role, I am regularly engaged as a tactical technologist. In this capacity I am tasked with solving time critical business problems in order to efficiently achieve corporate objectives within required time frames.

    • Business Support Analyst
      • Dec 2009 - Jul 2010

      Government Financial Systems Branch is responsible for the management, development, support and operations of the Central Budget Management System (CBMS) which is used to facilitate the Government’s budget, financial reporting and cash management processes. As a member of the Business Support Team, I played an integral role in providing support to CBMS users and Finance business areas by: - Providing timely and accurate assistance and technical advice to users on CBMS issues;- Assisting with the resolution of functional issues associated with the system by working with key CBMS stakeholders including Finance staff, agency staff, and developers; and- As part of the release management process, participated in CBMS user acceptance testing and testing of data integrity.In addition to the duties of my role, I was a driving force behind a number of process improvements and instrumental in developing innovative data analysis and training management capabilities.

    • Project Officer
      • Aug 2008 - Nov 2009

      The Australian Government invests some $6 billion each year in ICT. The Government needs to ensure that this investment represents value for money. The branch supports the Government budget process by reviewing ICT-enabled proposals and providing advice as required.My role was to assist with the administration of the ICT Business as Usual Reinvestment Fund and to develop innovative ICT Solutions to support business throughout the ICT Two Pass Review Process.

    • Project Officer
      • Feb 2008 - Sep 2008

      The Australian Government Architecture (AGA) practice was established in 2007. I contributed through engagements with agencies and other jurisdictions to support the take-up of the AGA and supported the development of candidate artefacts and examples of better practice.

    • IT Services and IT Consulting
    • Consultant
      • May 2016 - Jan 2019

Education

  • Canberra Institute of Technology
    Certificate IV (General), Systems Analysis and Design
    2008 - 2009

Community

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