Experience

Night Light Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Sales Support Representative

  • Jan 2020 - Present

  Systems and Processes OptimizationTraining and DevelopmentSales Reports / Data AnalysisPerformance Analysis Sales Event PlanningDocument and Template GenerationMarketing Plans and BudgetingTeam Building and Employee RecognitionCreating Marketing MaterialsBudget ProjectionsSales Report/ Data AnalysisPerformance AnalysisFormal Proposals/ContractsSchedulingSales Training and ReinforcementCRM ActivityReferral Engine StrategiesContent Building and ManagementCreating Articles and BlogsEmail Blasts and MailersSocial Media PostsTestimonial GatheringPhotography SelectionAssist Management, Sales Team, and Leadership



Jon-Don

• United States
• Specialty Trade Contractors
• 200 - 300 Employee

• Marketing Assistant

  • Nov 2018 - Jan 2020

  • Ensures that messages are supportive of and consistent with marketing strategies and company culture• Provides support to branch locations with their marketing needs• Updates the Employee Resource Center, employee tasks and company calendars• Plans and manages HR events• Creates the quarterly company newsletter• Captures, edits and uploads product images • Performs administrative functions• Upholds the security and confidentiality of documents and data within area ofresponsibility



US Surgitech, Inc

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Marketing and Adminstrative Assistant

  • Aug 2018 - Nov 2018

  • Managing social media outlets• Marketing products• Ensuring the shipping and delivery of company products• Register for trade shows and events• Booking travel• Product management• Marketing campaigns and strategy • Creating quotes for customers via QuickBooks• Receiving and sorting mail• Effectively communicating via telephone, email, and person-to-person• Secretarial duties such as making copies, updating the calendar, ordering and restocking supplies, and running office errands



Aimee's Home Daycare

• Business Owner

  • Feb 2009 - Jun 2015

  • Developed a training procedure and business manual • Launched and developed successful business, growing profits by 33.5% over 6 years• Planned and coordinated developmentally appropriate educational activities for infants and children aged 3 months to 7 years old• Created and designed business website and advertised on social media platforms; analyzed analytics to continually monitor and adapt strategies accordingly• Supervised children’s play while providing guidance with behavior and social development• Created organizational system to maintain children’s records, contracts, and files accurately and efficiently• Designed system of daily record keeping and schedules• Processed and recorded bi-weekly payroll in Excel



Concept Commercial Communications Inc.

• Office adminstrator / Bookkeeper

  • Aug 2008 - Jan 2009

  • Created invoices, recorded posted payments, and maintained customer records and purchase orders with the use of MS Access and Excel• Answered and directed customer questions and concerns in a polite and efficient manner• Maintained the employee handbook and disseminated updated manuals to new hires and existing employees when necessary



Bakers Square

• Restaurants
• 100 - 200 Employee

• Supervisor

  • Apr 2007 - Sep 2007

  • Developed a training procedure for safety and technical systems• Coordinated and delivered new hire orientation• Trained and supervised 8-12 employees• Managed performance review programs and implemented incentive plans to build employee morale• Generated consistent increases of monthly sales, on average 4%• Managed and handled customer complaints by actively listening, problem-solving, and being respectful• Counted and recorded inventory utilizing Excel worksheet• Established employee work schedules and adjusted when conflict arose



RE/MAX Accord

• United States
• Real Estate
• 200 - 300 Employee

• Administrative Assistant

  • Jul 2005 - May 2006

  • Reduced office expenses by 12% quarterly through negotiation with vendors• Assisted over 50 agents with feature sheets and advertisements• Performed general office manager duties including ordering supplies, taking inventory, copying, distributing, and record keeping• Created monthly schedules for staff• Interacted with and assisted clients and agents daily over the phone, via email, and in person