Agnes De Marco

Finance Assistant at The Liffey Trust Enterprise Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE

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5.0

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Débora Dutra Souza

Agnes is dedicated to her work. As we worked at the same company I could see how she was consistently go above and beyond, putting in the extra effort to ensure that all tasks are completed with the utmost precision and excellence. Their commitment to meeting deadlines and delivering high-quality work is truly commendable. I truly recommend Agnes and it was a previlege to workwith her.

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Experience

    • Ireland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Finance Assistant
      • Apr 2023 - Present

      - Administration and processing of purchase orders, invoices and reports - Processing staff monthly expenses - Assisting in the monthly payment run process - Completion of monthly bank reconciliations and running reports where relevant - Assisting in the preparation of monthly, quarterly and annual financial reports - Participating in financial audits and assisting with statutory returns and reporting - Assisting team members in resolution of system and bank queries where there is a financial impact - Assisting with the compilation of data for preparation of budgets and forecasts- Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Financial Services Associate – Banking Operations
      • Feb 2022 - Apr 2023

      - Supported various activities in line with the compliance check for the Central Bank of Ireland- Daily quality assurance activities, ensured that the process was aligned with current guidelines and targets- Generated and analysed data, regular status reports, served as the primary source of information for management daily meetings- Executed bank accounts switching, closures and extensions appropriately in line with regulatory requirements- Applied customer payments to the appropriate accounts- Assisted with the execution of action planning to ensure records were not past due and cases wereresolved within the SLA- Answered postal/email queries from other departments in relation to closure/switching bankaccounts Show less

    • Compliance Analyst - DevOps Operations
      • Nov 2021 - Feb 2022

      - Conducted analysis and reviewed content across multiple platforms, databases and applications, according to the client standards- Investigated multiple workflows to ensure apps remained compliant with company policies- Engaged with policy and operational issues- Used problem-solving skills to take enforcement action based on information provided aboutdevelopers and their apps- Provided quality assurance and improved machine classifiers to ensure safety of the platform- Worked on related core workflows (appeals, compliance regulation, proactive vetting)- Provided support to colleagues with their request and handle operational support new products andservices- Sorted user data reports and identified those that require a deeper review- Reviewed issue details and analysed, determined and resolved issues with a high level of accuracy Show less

    • Brazil
    • Investment Management
    • 700 & Above Employee
    • Finance Administrative Assistant
      • Sep 2011 - Feb 2015

      - Processed invoices including PO, approvals and supporting documentation - Matched PO's supporting documents according to department guidelines - Prepared high volume of invoices and executed the payments - Calculated and ensured the cash amount for payments was provisioned with the head office - Ensured payments were processed by the system - Analysed the cash flow, performed verification and reconciliation of accounts monthly and determined bank reclassifications and accounting launches - Followed up of direct & indirect costs and budgeted costs - Assisted with the month end reporting of the financial statements - Accompanied the emission of the incoming payment ́s invoice, emission of tax guides and readjustment notes monthly - Answered vendors, stakeholders and colleagues queries in a timely manner - Managed VAT returns and preparation of books for audit- Show less

    • Administrative Assistant
      • Jan 2011 - Sep 2011

      - Provided office administration, customer service and reception management such as filing, photocopying, answering email and making phone calls - Prepared the payments and executed daily; checked and prepared receivable statements daily; controlled the cash flow monthly - Negotiated with investors that were with pending payments; organised documents, files and data - Handled incoming calls from prospective residents and agents with questions or concerns regarding properties or transactions - Provided a visible presence to ensure that all customer requests and queries were responded to promptly and effectively, providing high standard customer service - Promoted the company’s products and services to customers; processed orders, forms, applications and requests for information; dealt efficiently with questions and queries from customers - Identified and assessed customers’ needs to achieve satisfaction and handled objections professionally - Built sustainable relationships and trust with customer accounts through open and interactive communication - Handled customer complaints, provide appropriate solutions and alternatives within the time limits; followed up to ensure resolution and collection- Show less

Education

  • Pontifícia Universidade Católica de Campinas
    Bachelor's degree (NFQ Level 8), Business Administration
    2011 - 2015
  • College of Management and IT (CMIT)
    QQI Level 6, Customer Service
    2021 - 2021
  • Dublin Business School
    Higher Diploma (NFQ Level 8), Science in Data Analytics
    2023 - 2024

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