Adam Suggett

Director of Commercial and Services at Cambridge SU
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Contact Information
us****@****om
(386) 825-5501
Location
Cambridge, England, United Kingdom, UK

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5.0

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Paul T.

Adam was an absolute pleasure to work with. His broad knowledge of marketing/digital marketing & the hospitality general as a whole made our work 100x easier. Would HIGHLY recommend you team up with Adam if you're looking to achieve any kind of uplift on an operations/marketing level.

Delphine Armitage (Girard)

Adam was one of my first managers and has taught me a lot about being part of a driven and dynamic team. Being in sales, he was very focused on delivering results, but also taught the team how to work together more effectively. He was able to pick out the strengths of each team member and delegate different tasks accordingly. He was great at building my confidence (especially as I had just moved to England at the time), and I credit him for the job in Marketing in a top consulting firm I was able to get afterwards.

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Credentials

  • Award in Wine (Level 2)
    WSET — Wine & Spirit Education Trust
    Feb, 2020
    - Nov, 2024
  • Food Safety & Hygiene (Level 2)
    WSET — Wine & Spirit Education Trust
    Jan, 2020
    - Nov, 2024
  • Personal License (Alcohol sales)
    Huntingdonshire District Council
    Sep, 2009
    - Nov, 2024
  • MEDIC Emergency First Aid
    British Red Cross
    Mar, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Commercial and Services
      • Jan 2023 - Present

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • General Manager (Imperial War Museum Duxford)
      • Apr 2021 - Jan 2023

    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Consultant
      • Jun 2020 - Aug 2020

      - Project #1 (Completed): Audit of Event Services & Competitor Analysis- Project #2 (Completed): Audit of Systems & Analysis of Software Solutions

    • Head of Operations, Corporate Membership, and Events
      • Jun 2019 - May 2020

      • Operations – Responsible for the oversight of all private events across London's TATE Galleries• Strategy – Drove sales, key account management and event processes for Membership & Events• People – Line managed, coached, and developed; 4 managers, 5 officers, and 2 office admins• Financials – Responsible for £3.6 million of sales in corporate memberships and event venue hire• Project Management – Planned and delivered several high profile and complex multi-day events

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Head of Visitor Experience
      • Jul 2018 - Jun 2019

      Financial, commercial and operational oversight of these departments: • Admissions (ticketing, memberships, switchboard) • Retail (gift shop, buying) • Events & Commercial Filming (sales, planning, ops) • Group Sales (coaches, tours, ticket consignment) • Marketing (Advertising, PR, branding, design, website, social media) Financial, commercial and operational oversight of these departments: • Admissions (ticketing, memberships, switchboard) • Retail (gift shop, buying) • Events & Commercial Filming (sales, planning, ops) • Group Sales (coaches, tours, ticket consignment) • Marketing (Advertising, PR, branding, design, website, social media)

    • United States
    • Events Services
    • 100 - 200 Employee
    • DUAL ROLE: Regional Director of Events & Catering / & GM (Zoo Miami)
      • Jan 2016 - Mar 2018

      • As Regional Events Director (half of this dual role), I managed and mentored the event departments of 12 attractions (zoos and museums) on the US East Coast, growing them 73% in 2 years to $8.3 mil. On a national level I also created best practices, hosted trainings, and co-led transition teams into new venue accounts. • As General Manager (the other half of this role), I drove and oversaw the $6.2 mil operation of Zoo Miami's Retail, F&B Concessions and Event departments.

    • Director of Event Sales & Catering Ops (Riverbanks Zoo & Gardens)
      • Nov 2013 - Jan 2016

    • Director of Event Sales & Catering Ops (San Francisco Zoo)
      • Nov 2011 - Nov 2013

    • United Kingdom
    • Non-profit Organizations
    • 500 - 600 Employee
    • Event Sales & Marketing Manager (London Zoo / Whipsnade Zoo)
      • Aug 2008 - Aug 2011

    • Manufacturing
    • Retail Sales Manager
      • May 2007 - May 2008

    • United Kingdom
    • Travel Arrangements
    • 200 - 300 Employee
    • Account Manager
      • Sep 2006 - May 2007

    • Client Services Manager (Sales & Marketing)
      • Jul 2005 - Sep 2006

Education

  • University of Nottingham
    BA Hons, Archaeology (and Business Administration)
    2000 - 2003

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