Adam Alexander

Call Center Operations Manager at SmartSetter
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Contact Information
us****@****om
(386) 825-5501
Location
Oshawa, Ontario, Canada, CA

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Bio

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Experience

  • SmartSetter
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Call Center Operations Manager
      • Apr 2022 - Present

      Managing Day to Day Company Technology and Dialing, Forecasting, Analyzing, and planning.

    • IT Specialist
      • Feb 2022 - Apr 2022

      Supporting and Assisting 100+ Agents/ Personnel in the Use of computers and connections. as well as some KPI reporting and analysis of reports.

    • Team Captain
      • Aug 2021 - Feb 2022

      Lead a Team of 10-15 while assisting in Booking and keeping a Positive workplace atmosphere to help achieve Booking targets! Hold Daily team meetings and Monitor Kpi and Run Incentives to Achieve Targets.

    • Booking Liason
      • Mar 2021 - Aug 2021

  • Uber
    • United States
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Delivery Driver
      • Jun 2018 - Dec 2019

      Delivery For Uber Eats. Delivery For Uber Eats.

  • City of Oshawa
    • Canada
    • Government Administration
    • 400 - 500 Employee
    • Crossing Guard
      • Sep 2017 - Sep 2019

  • Durham District School Board
    • Canada
    • Education Administration Programs
    • 700 & Above Employee
    • Lunchroom Worker
      • Oct 2017 - Sep 2018

      Lunch room Supervisor at My Local School Lunch room Supervisor at My Local School

  • Bell Technical Solutions
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Field Service Technician
      • May 2012 - Jun 2018

      Field Service Tech Doing Repairs & Installs. for Bell Internet Home phone and TV services. Field Service Tech Doing Repairs & Installs. for Bell Internet Home phone and TV services.

  • The Minacs Group
    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Specialist
      • Dec 2008 - May 2010

  • Canada Computers & Electronics
    • Canada
    • Retail
    • 300 - 400 Employee
    • Service Desk Specialist
      • Sep 2008 - Dec 2008

      worked in the service desk area repairing and fixing PC's. worked in the service desk area repairing and fixing PC's.

  • Real Canadian Superstore
    • Retail
    • 700 & Above Employee
    • Retail Cashier
      • Sep 2007 - Feb 2008

      electronics Dept associate electronics Dept associate

Community

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