Experience

Verily

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Excellence Lead, Strategic Planning & Operations

  • Aug 2022 - Present

  San Francisco Bay Area -Identify strategic opportunities for improved process and standardization, build simple and scalable solutions to address gaps, drive teams to implement changes, and track efficacy -Responsible for leading and driving the annual strategic planning & budgeting progress for the Marketing & Communications org, connecting the dots between org leaders and key cross-functional stakeholders -Own the process of defining, communicating, reviewing, and scoring org-wide OKRs to ensure clear focus… Show more -Identify strategic opportunities for improved process and standardization, build simple and scalable solutions to address gaps, drive teams to implement changes, and track efficacy -Responsible for leading and driving the annual strategic planning & budgeting progress for the Marketing & Communications org, connecting the dots between org leaders and key cross-functional stakeholders -Own the process of defining, communicating, reviewing, and scoring org-wide OKRs to ensure clear focus, impact, and alignment across all levels of the organization -Prepare executive communications to bubble up key operational gaps, quantify impact, inform decision-making, and enable meaningful change

• Business Operations Manager

  • Jun 2022 - Aug 2022

  San Francisco Bay Area -Identified and led initiatives to address operational gaps in process centralization, standardization, and prioritization

• Lead Program Manager, Product Operations

  • Jan 2021 - Jun 2022

  San Francisco Bay Area -Responsible for leading crossfunctional program management for Verily's Healthy at Work, a product launched during the pandemic to support organizations in their efforts to ensure a safe return to work or school -Led the complex end-to-end planning & implementation of unsupervised bulk-ship COVID-19 testing for the first national account across over 2,000 sites



Din Tai Fung Restaurant Group

• United States
• Restaurants
• 500 - 600 Employee

• Director of Corporate Services (Central Operations)

  • Jan 2016 - Dec 2020

  Los Angeles Metropolitan Area Built and scaled the US corporate office to 11 cross-functional departments and 50+ employees, to support business operations for a global restaurant chain with 16 US sites and 2,500+ US employees. Noteworthy achievements include: -Successfully managed 4 project teams over 3 years to bring outsourced corporate services in-house to reduce costs (payroll, HR, recruiting, and accounting) -Drove a 2-year project to fully integrate the ATS, HRIS, POS, and payroll systems to reduce labor… Show more Built and scaled the US corporate office to 11 cross-functional departments and 50+ employees, to support business operations for a global restaurant chain with 16 US sites and 2,500+ US employees. Noteworthy achievements include: -Successfully managed 4 project teams over 3 years to bring outsourced corporate services in-house to reduce costs (payroll, HR, recruiting, and accounting) -Drove a 2-year project to fully integrate the ATS, HRIS, POS, and payroll systems to reduce labor costs -Negotiated and implemented large employer health benefits plans and a new 401(k) startup plan -Led the company’s US COVID-19 reopening protocols and operations response, as an essential industry during the pandemic Show less



Parexel

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Clinical Research Associate

  • Jun 2015 - Dec 2015

  -Managed data collection and analysis for over 20 phase-3 clinical trials for major pharmaceutical companies