Dwight Richeimer
IT Director at ARIS Solutions- Claim this Profile
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Bio
Michael Dion
Dwight is a team player experienced in managing onsite and remote teams supporting consumer applications such as e-commerce, call centers, retail, cafe, POS, credit card/gift card/rewards, fraud, content delivery networks and more. Dwight is very well balanced in that he has broad/deep Business and IT experience and can concurrently work on strategic initiatives while insuring operational excellence. Dwight is skilled managing across the entire IT software development life cycle (SDLC), portfolio/program management, project management, budgeting and ongoing production support for both custom applications and packaged applications. Any company would be lucky to have Dwight on their team.
Tom Verachtert
Dwight is a very diligent, analytical thinker who takes initiative to seek out information and develop well thought out business cases. He also has strong interpersonal skills that enable him to navigate externally and internally to seek information and build relationships. In addition to his business savvy, Dwight brings a positive attitude and strong work ethic to any challenge making him a pleasure to work with. Dwight would be a real asset to any business.
Michael Dion
Dwight is a team player experienced in managing onsite and remote teams supporting consumer applications such as e-commerce, call centers, retail, cafe, POS, credit card/gift card/rewards, fraud, content delivery networks and more. Dwight is very well balanced in that he has broad/deep Business and IT experience and can concurrently work on strategic initiatives while insuring operational excellence. Dwight is skilled managing across the entire IT software development life cycle (SDLC), portfolio/program management, project management, budgeting and ongoing production support for both custom applications and packaged applications. Any company would be lucky to have Dwight on their team.
Tom Verachtert
Dwight is a very diligent, analytical thinker who takes initiative to seek out information and develop well thought out business cases. He also has strong interpersonal skills that enable him to navigate externally and internally to seek information and build relationships. In addition to his business savvy, Dwight brings a positive attitude and strong work ethic to any challenge making him a pleasure to work with. Dwight would be a real asset to any business.
Michael Dion
Dwight is a team player experienced in managing onsite and remote teams supporting consumer applications such as e-commerce, call centers, retail, cafe, POS, credit card/gift card/rewards, fraud, content delivery networks and more. Dwight is very well balanced in that he has broad/deep Business and IT experience and can concurrently work on strategic initiatives while insuring operational excellence. Dwight is skilled managing across the entire IT software development life cycle (SDLC), portfolio/program management, project management, budgeting and ongoing production support for both custom applications and packaged applications. Any company would be lucky to have Dwight on their team.
Tom Verachtert
Dwight is a very diligent, analytical thinker who takes initiative to seek out information and develop well thought out business cases. He also has strong interpersonal skills that enable him to navigate externally and internally to seek information and build relationships. In addition to his business savvy, Dwight brings a positive attitude and strong work ethic to any challenge making him a pleasure to work with. Dwight would be a real asset to any business.
Michael Dion
Dwight is a team player experienced in managing onsite and remote teams supporting consumer applications such as e-commerce, call centers, retail, cafe, POS, credit card/gift card/rewards, fraud, content delivery networks and more. Dwight is very well balanced in that he has broad/deep Business and IT experience and can concurrently work on strategic initiatives while insuring operational excellence. Dwight is skilled managing across the entire IT software development life cycle (SDLC), portfolio/program management, project management, budgeting and ongoing production support for both custom applications and packaged applications. Any company would be lucky to have Dwight on their team.
Tom Verachtert
Dwight is a very diligent, analytical thinker who takes initiative to seek out information and develop well thought out business cases. He also has strong interpersonal skills that enable him to navigate externally and internally to seek information and build relationships. In addition to his business savvy, Dwight brings a positive attitude and strong work ethic to any challenge making him a pleasure to work with. Dwight would be a real asset to any business.
Experience
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ARIS Solutions
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Financial Services
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1 - 100 Employee
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IT Director
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Jul 2022 - Present
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King Arthur Baking Company
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United States
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Food and Beverage Services
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100 - 200 Employee
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Director of Consumer Cloud Application Services
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Apr 2019 - Jul 2021
Created IT business cases and led a team in the implementation of cloud-based enterprise solutions which optimized ecommerce, ERP, and POS business processes.Accomplishments:• Reduced middleware integration costs by spearheading adoption of new Azure iPaaS solution.• Enabled > 30 remote service team members during pandemic by processing credit card payments securely via a PCI compliant credit card pin pad device. • Reduced customers' average wait time by 20% through augmenting service team with third party call center provider.• Increased > 15% café and store pickup order volume by implementing a new SaaS ordering system. Show less
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Manager of Consumer Cloud Applications
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Feb 2017 - Apr 2019
Managed a portfolio of IT cloud-based services and standards that included e-commerce security, disaster recovery solutions, and PCI compliance of systems.Accomplishments:• Decreased to < $100K annual website CDN cost by upgrading existing CDN. • Increased > 99.98% system reliability/uptime by migrating e-commerce servers to a cloud hosted provider. • Reduced customer wait time by 30% by replacing proprietary POS system in store and café with NCR Counterpoint.
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Manager of Software Development
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Jul 2015 - Mar 2017
Led engineering team in business requirements gathering, business analysis, and application design within diverse technical projects and architectures, including ecommerce website and POS systems.Accomplishments:• Increased > 99.8% ecommerce servers’ reliability and uptime by migrating e-commerce servers from on-premises facility to a co-location facility.• Created new revenue stream by creating an autorenewal feature for customer rewards program.
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Dartmouth-Hitchcock
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United States
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Hospitals and Health Care
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400 - 500 Employee
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HRIS Director
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Jun 2014 - Jun 2015
Managed hospital-wide projects and production systems, including performance management, employee attestations, volunteer systems, and nursing skills/competency management through systems complete life cycle.Accomplishments:• Improved workforce planning and reporting by creating a Human Capital Enterprise Dashboard for HR Leadership.• Transformed and increased reliability of tracking nursing community's certifications by implementing a new SaaS record tracking system.• Increased reliability and coverage of volunteer application tracking and scheduling by replacing paper process with SaaS volunteer application. Show less
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HRIS Manager
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Jun 2013 - Jun 2014
Contributed to developing and maintaining human resources information systems, enterprise applications, related policies and procedures for processing and storing employee job data. Accomplishments: • Increased employee job data integrity by streamlining and implementing business processes through Oracle’s PeopleSoft Human Capital Management System. • Formulated and improved workforce performance reviews process by replacing paper process with electronic performance tracking application and fine tuning to each department. Show less
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FUJIFILM Holdings America Corporation
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United States
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Executive Offices
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700 & Above Employee
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Director, Enterprise Systems
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2009 - 2013
Managed large, cross-functional information technology teams in application design and deployment of .NET enterprise applications that enabled new labs and additional product design firms access to fulfillment network. ● Reduced < 60% integration time by streamlining processes and standardizing product specifications. ● Reduced < 2 months of development time in releasing new enterprise systems features by adopting Agile. Managed large, cross-functional information technology teams in application design and deployment of .NET enterprise applications that enabled new labs and additional product design firms access to fulfillment network. ● Reduced < 60% integration time by streamlining processes and standardizing product specifications. ● Reduced < 2 months of development time in releasing new enterprise systems features by adopting Agile.
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Education
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Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.) -
Boston University
Bachelor's Degree, Computer Engineering
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