Overview

unetworks was started with the following goals in mind: To provide honest service with your best interests at heart. To never bill for our mistakes or shortcomings. To deliver a high ROI service. Saving time, headaches, and money. What we’re NOT We are not a onetime consultant. We’re not driven by maximizing the cost (our profits) of the next project. We believe that a long term relationship built slowly is mutually beneficial. We also think that the single best way to keep a customer is to continue saving them money. We don’t profit from your IT problems. The majority of IT service companies are what are called “break/fix” companies. They wait until your computers break, and then they go fix them. Unfortunately, that leaves you with downtime, lost productivity, lost data, and an ever increasing bill. Don’t reward your IT provider for their failures. What we ARE We are proactive, not reactive. With flat-rate support, your downtime costs us money too! With careful monitoring and maintenance, we can prevent most problems, and react quickly if there is one. With unetworks you simply pay a fixed monthly fee for working computers. You know exactly how much it will cost each month, and it is our responsibility to ensure that your systems are properly maintained to minimize downtime. When your computers don’t work, it’s bad for both of us. Doesn’t that sound like a better way to run an IT support company?