A user disputes prevention & resolution tool to improve the reputation of the platform and streamline its customer service: - Improve the platform UX and reputation – User disputes are quickly and fairly solved; - Reduce operating costs – Automation of amicable resolutions between users; - Increase revenues – Contentious transactions are finally settled and generate commissions; - Lower the reputation risk – Automated detection of scammers and fraudsters through verification of sellers and buyers; - Unwind contentious transactions – Funds secured by the buyer on an E-wallet can be validly returned; - Quickly deploy your activity – Customised & easy to plug solution.
