The Northridge Group
Business Consulting and ServicesView the employees at
The Northridge Group-
Daren Moore Executive Advisor at The Northridge Group
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Rising Star
Lisa Melazzi Quality Monitoring Assessor at The Northridge Group-
Patchogue, New York, United States
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Rising Star
Pat Webb Executive Assistant at The Northridge Group-
Des Plaines, Illinois, United States
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Rising Star
Joe Ward Contact Center & CX Executive Lead | Customer Service Operations | Global Customer Insights | AI Thought Leader-
Tampa, Florida, United States
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Top 10%
Judy Franz Master of Business Administration - MBA at DePaul University - Charles H. Kellstadt Graduate School of Business-
Greater Chicago Area
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Top 5%
Overview
The Northridge Group is a leading management consulting firm specializing in customer experience and contact center management, quality monitoring, operational analytics, technology, and healthcare services. Our consultants partner with your teams to produce valuable assessments that solve critical issues through advanced data analytics and actionable strategies. Northridge provides professional services for the Fortune 200 and mid-market enterprises in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. We work with clients to uncover revenue and cost savings opportunities, remove inefficiencies, streamline processes and enhance the end-to-end customer experience. Using a data-backed approach rooted in analytics, we partner with your functional teams to produce valuable recommendations that can be practically implemented to produce positive business results. Voted as one of Consulting Magazine's Fastest-Growing Firms 2019. Additionally, we are WBENC Certified, SOC II Compliant, BBB Accredited, a GSA Federal Government Schedule Holder, and an ESOP company. Read our latest insights on our company blog at: www.northridgegroup.com/blog/.
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